Support:Article list: Difference between revisions

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<small>[[Support|Support]] » [[Support:Article_list|Article list]]</small>
<small>[[Support|Support]] » [[Support:Article_list|Article list]]</small>


==Contributor Documents==
A link to the list of articles we need is available [http://support.mozilla.com/kb/Contributor+Home+Page on sumo itself].
*[[Support:Style_Guide|Style Guide]]
*[[Support:Best_Practices_for_Support_Documents|Best Practices for Support Documents]]
*how to create screenshots (w/list of tools)
*how to create screen videos (w/list of tools)
*[[Support:Getting_Started|Getting Started]] (including contact info)
 
==Reference Charts==
*toolbar items (w/icons)
*[http://www.mozilla.org/support/firefox/menu menu reference] (P27)
*[http://www.mozilla.org/support/firefox/options options reference] (P28)
*[http://www.mozilla.org/support/firefox/keyboard keyboard shortcuts]
*[http://www.mozilla.org/support/firefox/mouse mouse shortcuts]
*[http://kb.mozillazine.org/Command_line_arguments Command line arguments] (P21)
 
==Feature Tutorials==
*[http://kb.mozillazine.org/Bookmarks Bookmarks] (P44)
**how to bookmark pages
**how to create bookmark folders
**how to organize bookmarks
*[http://www.mozilla.com/firefox/tabs how to use tabbed browsing]
**open a new tab
**open links in new tabs
**bookmark a group of tabs
**use a group of tabs as the homepage
**rearranging tabs
*how to configure the pop-up blocker
*[http://johnbokma.com/firefox/rss-and-live-bookmarks.html how to use live bookmarks / web feeds]
*[http://kb.mozillazine.org/Dictionaries how to use the spell checker] (P48)
**How to install a different dictionary
*how the change themes
*[http://kb.mozillazine.org/Uninstall_search_plugins explain search engines, and how to add/remove search engines] (P55)
*[http://www.mozilla.org/products/firefox/smart-keywords smart keywords]
*[http://www.mozilla.org/products/firefox/text-zoom text zoom]
*[http://kb.mozillazine.org/Safe_Mode safe mode] (P15)
*[http://www.mozilla.org/support/firefox/profile profiles] (P1)
**How to use the profile manager (P7)
**[http://kb.mozillazine.org/Profile_Folder Profile folder locations] (P49)
*[http://kb.mozillazine.org/Master_password Master Password] (P34)
*[http://kb.mozillazine.org/Session_Restore Session Restore] (P36)
 
==How-to articles for basic tasks==
*[http://kb.mozillazine.org/Installing_Firefox installing Firefox] (P22)
*[http://kb.mozillazine.org/Uninstalling_Firefox uninstalling Firefox] (P29)
*[http://kb.mozillazine.org/Software_Update upgrading Firefox]
*importing data (P19)
**Internet Explorer
**Safari
**Opera
**Netscape
**SeaMonkey
**Mozilla
*exporting data
**Internet Explorer
**Safari
**Opera
**Netscape
**SeaMonkey
**Mozilla
*backing up / restoring / moving data (P6)
*[http://kb.mozillazine.org/Installing_extensions getting and installing add-ons] (P61)
*how to use the add-ons manager
*[http://kb.mozillazine.org/Setting_Your_Default_Browser how to make Firefox the default browser] (P30)
*[http://www.mozilla.org/products/firefox/ui-customize how to customize the toolbar]
*how to set the homepage
*explain search suggestions, and how to turn it off
*explain private info, and how to clear it
*how to use the download manager
*how to manage passwords
*how to manipulate page fonts and colors
*how to turn off Java Applets
*[http://kb.mozillazine.org/Firewalls Firewalls] (P5)
*[http://kb.mozillazine.org/Standard_diagnostic_-_Firefox Standard Diagnostic] (16)
*[http://kb.mozillazine.org/Changing_media_handling_behaviour Changing media handling behaviour](P41)
*[http://kb.mozillazine.org/Parental_controls Parental Controls] (P43)
*[http://kb.mozillazine.org/Change_Default_Mozilla_Language Change the default language pack] (P50)
*[http://kb.mozillazine.org/Antivirus_software Antivirus software] (P54)
*[http://kb.mozillazine.org/Roaming_profile Roaming profile] (P56)
*[http://kb.mozillazine.org/JavaScript JavaScript] (P57)
*[http://kb.mozillazine.org/Assistive_technology_compatibility Assistive technology compatibility] (P59)
*[http://kb.mozillazine.org/Resetting_preferences Resetting preferences] (P62)
*How to remove search queries from the search bar
*How to remove items from the location bar list
*how to improve speed and efficiency while browsing
 
==Add-ons Help==
*Extensions
**[http://kb.mozillazine.org/DOM_Inspector DOM Inspector] (P42)
**Flash Switcher (win)
**VideoDownloader
**Adblock Plus
**Download Statusbar
**NoScript
**Greasemonkey
**FlashGot
**PDF Download
**IE Tab
**Forecastfox
**[http://kb.mozillazine.org/Problematic_extensions Problematic extensions] (P11)
*Search Engines
**Benefits of different engines
*Plugins
**How to install/uninstall
**[http://kb.mozillazine.org/Plugin_scanning Plugin scanning] (P52)
**List of popular/useful plugins
**[http://kb.mozillazine.org/Windows_Media_Player Windows Media Player] (P2)
**[http://kb.mozillazine.org/Flash Flash] (P10)
**[http://kb.mozillazine.org/Adobe_Reader Adobe Reader] (P24)
**[http://kb.mozillazine.org/Java Java] (P25)
**[http://kb.mozillazine.org/Quicktime QuickTime] (P26)
**[http://kb.mozillazine.org/ActiveX ActiveX] (P40)
**[http://kb.mozillazine.org/RealPlayer RealPlayer] (P46)
**[http://kb.mozillazine.org/Shockwave Shockwave] (P53)
*[http://kb.mozillazine.org/MozBackup MozBackup] (P18)
 
==Help for Internet Explorer Users==
*Terminology Differences
*About your IE Favorites and Settings
*Mozilla Firefox’s features
*Keyboard Shortcuts
 
==Reporting Bugs==
*How to report a bug
 
==Troubleshooting==
*[http://kb.mozillazine.org/Lost_bookmarks lost bookmarks] (P3)
*[http://kb.mozillazine.org/Browser_will_not_start_up Firefox will not start] (P4)
*[http://kb.mozillazine.org/Video_or_audio_doesn%27t_play Video or Audio doesn't play] (P8)
*[http://kb.mozillazine.org/Error_loading_any_website Error loading any web site] (P9)
*[http://kb.mozillazine.org/Websites_look_wrong Web sites look wrong] (P12)
*[http://kb.mozillazine.org/Profile_in_use Profile in use] (P13)
*[http://kb.mozillazine.org/Reducing_memory_usage_%28Firefox%29 high memory usage] (P14)
*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs] (P17)
*[http://kb.mozillazine.org/Links_to_local_pages_don%27t_work Links to local pages don't work] (P20)
*[http://kb.mozillazine.org/Firefox_crashes Firefox crashes](P23)
*[http://kb.mozillazine.org/Unable_to_save_or_download_files Unable to download or save files] (P31)
*[http://kb.mozillazine.org/Gray_bar_below_status_bar Gray bar below the status bar] (P32)
*[http://kb.mozillazine.org/Images_or_animations_do_not_load Images or animations don't load] (P33)
*[http://kb.mozillazine.org/Unable_to_install_themes_or_extensions_-_Firefox Unable to install add-ons] (P35)
*[http://kb.mozillazine.org/Windows_error_opening_Internet_shortcut_or_local_HTML_file_-_Firefox Windows error opening Internet shortcut or local HTML file] (P37)
*[http://kb.mozillazine.org/Window_shakes Window Shakes] (P38)
*[http://kb.mozillazine.org/SSL_is_disabled SSL is disabled] (P39)
*[http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared Recovering a profile that suddenly disappeared] (P40)
*[http://kb.mozillazine.org/Firefox_CPU_usage Firefox CPU usage] (P45)
*[http://kb.mozillazine.org/Firefox.exe_always_open Firefox.exe always stays open] (P47)
*[http://kb.mozillazine.org/Updates_reported_when_running_newest_version Updates reported when running newest version] (P51)
*[http://kb.mozillazine.org/%27Use_IE%27_messages_upon_opening_Firefox 'Use IE' messages upon opening Firefox] (P58)
*[http://kb.mozillazine.org/Corrupt_localstore.rdf Corrupt localstore.rdf] (P60)
*[http://kb.mozillazine.org/Bookmarks_not_saved Bookmarks not saved] (P63)
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