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Support:PRD: Difference between revisions
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* Threads they've posted in. | * Threads they've posted in. | ||
* Threads via arbitrary criteria (advanced search). | * Threads via arbitrary criteria (advanced search). | ||
* Threads where the user is still looking for help. Allow end users to mark their question as answered and provide a filter for contributors based on this info. This could be extended to say which post answered the question, which could tie into a contributor rating feedback mechanism. | * Threads where the user is still looking for help. | ||
** Allow end users to mark their question as answered and provide a filter for contributors based on this info. This could be extended to say which post answered the question, which could tie into a contributor rating feedback mechanism. | |||
** Threads with no replies | |||
** Threads where the last poster is (not) a contributor | |||
==Helping contributors help users== | ==Helping contributors help users== | ||
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* Wiki syntax [https://bugzilla.mozilla.org/show_bug.cgi?id=396578] (FIXED) | * Wiki syntax [https://bugzilla.mozilla.org/show_bug.cgi?id=396578] (FIXED) | ||
* Create a contributors' forum (FIXED) | * Create a contributors' forum (FIXED) | ||
* Threads with no replies [https://bugzilla.mozilla.org/show_bug.cgi?id=416477] | |||
* Threads with last contributor response [https://bugzilla.mozilla.org/show_bug.cgi?id=422000] | |||
* Feed for a thread [https://bugzilla.mozilla.org/show_bug.cgi?id=422001] | |||
= Chat requirements = | = Chat requirements = | ||