Webdev/GetInvolved/support.mozilla.org: Difference between revisions

 
(5 intermediate revisions by 3 users not shown)
Line 2: Line 2:


== Description ==
== Description ==
[[image:Sumo-clipped.png|frame|left]]
[[image:SumoHomePageScreenshot.png|frame|left]]
[http://support.mozilla.org Mozilla Support] is the support site for Mozilla products. It helps millions of users every week through a knowledge base and support forum. It also provides collaboration and localization tools for the contributors. It uses technology like Python, Django, MySQL, Redis, Memcached, Elasticsearch and more.
[http://support.mozilla.org Mozilla Support] is the support site for Mozilla products. It helps millions of users every week through a knowledge base and support forum. It also provides collaboration and localization tools for the contributors. It uses technology like Python, Django, MySQL, Redis, Memcached, Elasticsearch and more.
<div style="clear:both"></div>
<div style="clear:both"></div>


== Getting Started ==
== Getting Started ==
* Fork us on [https://github.com/mozilla/kitsune Github]
* Fork us on [https://github.com/mozilla/kitsune GitHub]
* [http://kitsune.readthedocs.org/en/latest/hacking_howto.html Install locally]
* [http://kitsune.readthedocs.org/en/latest/hacking_howto.html Install locally]
* [http://kitsune.readthedocs.org/en/latest Docs]
* [http://kitsune.readthedocs.org/en/latest Docs]
Line 18: Line 18:
* IRC: [irc://irc.mozilla.org/#sumodev #sumodev]
* IRC: [irc://irc.mozilla.org/#sumodev #sumodev]
* Support on [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=OPEN%20product%3Asupport.mozilla.org Bugzilla]
* Support on [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=OPEN%20product%3Asupport.mozilla.org Bugzilla]
* [https://litmus.mozilla.org/show_test.cgi?searchType=by_category&product_id=12&branch_id=30&testgroup_id=&subgroup_id= Litmus Tests] for Support


== Mentored Bugs ==
== Mentored Bugs ==
Line 24: Line 23:
     {
     {
         "product": "support.mozilla.org",
         "product": "support.mozilla.org",
         "whiteboard": "mentor",
         "f1": "bug_mentor",
        "o1": "isnotempty",
         "resolution": "---"
         "resolution": "---"
     }
     }
</bugzilla>
</bugzilla>
Confirmed users
512

edits