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CrashKill/Mobile Process: Difference between revisions
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** getting the devices affected : ex. [https://crash-analysis.mozilla.com/rkaiser/2012-09-23/2012-09-23.fennec.nightly.devices.weekly.html https://crash-analysis.mozilla.com/rkaiser/2012-09-23/2012-09-23.fennec.nightly.devices.weekly.html] | ** getting the devices affected : ex. [https://crash-analysis.mozilla.com/rkaiser/2012-09-23/2012-09-23.fennec.nightly.devices.weekly.html https://crash-analysis.mozilla.com/rkaiser/2012-09-23/2012-09-23.fennec.nightly.devices.weekly.html] | ||
** some crash signatures might be aggregated, looking at the components may help : ex [https://crash-analysis.mozilla.com/rkaiser/2012-09-23/2012-09-23.fennecandroid.nightly.components.weekly.html https://crash-analysis.mozilla.com/rkaiser/2012-09-23/2012-09-23.fennecandroid.nightly.components.weekly.html] | ** some crash signatures might be aggregated, looking at the components may help : ex [https://crash-analysis.mozilla.com/rkaiser/2012-09-23/2012-09-23.fennecandroid.nightly.components.weekly.html https://crash-analysis.mozilla.com/rkaiser/2012-09-23/2012-09-23.fennecandroid.nightly.components.weekly.html] | ||
** You'll want to make sure how high the crash is on the chart : [https://crash-stats.mozilla.com/topcrasher/ | ** You'll want to make sure how high the crash is on the chart : [https://crash-stats.mozilla.com/topcrasher/products/FennecAndroid/versions/23.0b2 https://crash-stats.mozilla.com/topcrasher/products/FennecAndroid/versions/23.0b2] | ||
** If there's steps to repro, please list them | ** If there's steps to repro, please list them | ||
** If there's URLs that you can see after logging in to Socorro, please list them (minus any adult sites please) | ** If there's URLs that you can see after logging in to Socorro, please list them (minus any adult sites please) | ||
** If you happen to know what Android OS version or type it is : ie 2.2 (froyo), 2.3 (gingerbread), 3.x (honeycomb), 4.0 (ice cream sandwich), 4.1 (jelly bean) or if it's a custom kernel such as cynogenmod | ** If you happen to know what Android OS version or type it is : ie 2.2 (froyo), 2.3 (gingerbread), 3.x (honeycomb), 4.0 (ice cream sandwich), 4.1 (jelly bean), 4.2 (jelly bean) or if it's a custom kernel such as cynogenmod | ||
** If it happens to deal with a hardware keyboard or software keyboard, please list that information. | ** If it happens to deal with a hardware keyboard or software keyboard, please list that information. | ||
** when looking at a crash, a useful crash will contain information in the source column. | ** when looking at a crash, a useful crash will contain information in the source column. | ||