State Of The Internet: Difference between revisions

(Fix typos in state of the internet Slack channel to help with proper discovery of the channel.)
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'''Mozilla hosted several employee and community workshops that looked at some of these problems'''. These workshops helped us to narrow in on the [https://wiki.mozilla.org/State_Of_The_Internet/Surveillance_Economy Surveillance Economy] as our first topic.  
'''Mozilla hosted several employee and community workshops that looked at some of these problems'''. These workshops helped us to narrow in on the [https://wiki.mozilla.org/State_Of_The_Internet/Surveillance_Economy Surveillance Economy] as our first topic.  


November 2019 marked the formal launch of this project, with its initial focus on the Surveillance Economy. First explorations will be defined by January All Hands (2020).  
November 2019 marked the formal launch of this project, with its initial focus on the Surveillance Economy. First Explorations were presented at Mozilla's All Hands, January 27-31, 2020.  


Mozilla is working with [https://en.wikipedia.org/wiki/IDEO IDEO] during this first phase, which we’re calling the ‘Engage’ phase (see [[State_Of_The_Internet#Methodology|Methodology]]). IDEO is a global design firm known for popularizing human-centered design thinking. They were chosen for their expertise in systems thinking, ability to quickly conceptualize and prototype ideas, their work for both nonprofits and for profit companies and their support for our mission. IDEO will help Mozilla define a replicable process for activating our communities and expert networks to define new Explorations related to other State of the Internet issues.
Mozilla worked with [https://en.wikipedia.org/wiki/IDEO IDEO] during this first phase, which we’re calling the ‘Engage’ phase (see [[State_Of_The_Internet#Methodology|Methodology]]). IDEO is a global design firm known for popularizing human-centered design thinking. They were chosen for their expertise in systems thinking, ability to quickly conceptualize and prototype ideas, their work for both nonprofits and for profit companies and their support for our mission. IDEO helped Mozilla define a replicable process for activating our communities and expert networks to define new Explorations related to other State of the Internet issues.


In February 2020, we will decide if Mozilla will invest in any of the suggested Surveillance Economy Explorations and how they will be managed ('''Operating Explorations''' phase, see [[State_Of_The_Internet#Methodology|Methodology]]). Evaluation criteria will include feedback from Mozilla employees and NDA'd contributors, as well as:  
In February/March 2020, we will decide if and how Mozilla will invest in any of the suggested Surveillance Economy Explorations and how they will be managed ('''Operating Explorations''' phase, see [[State_Of_The_Internet#Methodology|Methodology]]). Evaluation criteria will include feedback from Mozilla employees and NDA'd contributors, as well as:  


* User Needs — Is there a clear and compelling user need
* Strategic Alignment - does the concept serve our innovation agenda? How much will it directly impact a SOTI focus area?
* Business Opportunity — Is there reason to believe that Mozilla could create and capture value by developing new solutions (or working with partners on new solutions) here?
* Systemic Impact - does the concept have high potential to both scale and create ripple effects, driving positive systemic change?
* Advancing the Mission — Does this actually advance our mission?
* Business Opportunity — is there reason to believe that Mozilla could create and capture value by developing new solutions (or working with partners on new solutions) here?
* Mozilla Capabilities — Can Mozilla quickly develop the capabilities, assets, or partnerships to solve for those user needs? Do we already possess them?


The overall project is managed by the Open Innovation team under the executive sponsorship of Mitchell Baker. Katharina Borchert is the DRI. The project is relying on the expertise and help of many across the organization, from Marketing to the Emerging Technologies, Data Science and People teams. We will also work with our communities as outlined below.  
 
The overall project is managed by the Open Innovation team under the executive sponsorship of Mitchell Baker. Katharina Borchert is the DRI. The project relies on the expertise and help of many across the organization, from Marketing to the Emerging Technologies, Data Science and People teams. We will also work with our communities as outlined below.  


=== Values ===
=== Values ===
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This phase entails deep engagement with a diverse set of external experts to challenge us, as well as continuous engagement with Mozilla employees and communities for new ideas -- and to later vet these ideas and their assumptions.  
This phase entails deep engagement with a diverse set of external experts to challenge us, as well as continuous engagement with Mozilla employees and communities for new ideas -- and to later vet these ideas and their assumptions.  


This phase will take approximately 3-4 months for each issue. Analysis of different issues or geographies can be run in parallel in this phase.  
We expect this phase will take approximately 3-4 months for each issue. Analysis of different issues or geographies can be run in parallel in this phase. We spent 10 weeks on the Engage phase for the Surveillance Economy.


In the second phase of '''Operating Explorations''', we’ll run the Explorations to generate empirical evidence on the validity of their likely impact and business value hypotheses. This phase can last from a few weeks to several months, depending on the Exploration.  
In the second phase of '''Operating Explorations''', we’ll run the Explorations to generate empirical evidence on the validity of their likely impact and business value hypotheses. This phase can last from a few weeks to several months, depending on the Exploration.  
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