Firefox/Features/Sync Setup Improvements: Difference between revisions

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* '''UX''': Alex Faaborg
* '''UX''': Alex Faaborg
* '''Project Manager''': Jennifer Arguello
* '''Project Manager''': Jennifer Arguello
== Summary ==
 
Sync is a service to keep the Firefox experience consistent across multiple devices. The adoption rate of new Sync users has plateaued and the percentage of single-device Sync users represents the majority of the Sync users. Sync Setup usability tests exposed a lot of room for improvement. The two main themes of this feature are to increase the adoption rate for Sync and to increase the number of Sync users with multiple devices (namely mobile devices).
== Feature Overview ==
Sync is a service to keep the Firefox experience consistent across multiple devices. The adoption rate of new Sync users has plateaued and the percentage of single-device. The two main themes of this feature are to increase the adoption rate for Sync and to increase the number of Sync users with multiple devices (namely mobile devices). The goals below represent the findings of Sync Set Up usability testing and the culling of various feedback channels.  


'''Goals'''
'''Goals'''
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== Use Cases ==
== User & Use Cases ==
User: The user is a Firefox 4.0+ user. She/he has multiple devices that she/he would like to keep in Sync. The user may be span the spectrum of technical aptitude.
User: The user is a Firefox 4.0+ user. She/he has multiple devices that she/he would like to keep in Sync. The user may be span the spectrum of technical aptitude.


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** Sync Setup Demo Video
** Sync Setup Demo Video
** Step 3: Connect
** Step 3: Connect
* Updated blog posts to accompany launch of this feature
* Update support of new set up flows


== Requirements ==
== Requirements ==
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'''Non-goals'''
'''Non-goals'''
* Enhance the Firefox Home set up experience
* Enhance the Firefox Home set up experience
== Use Cases ==
* A user wants to set up Sync on their mobile device. He/she has a desktop browser handy as well.
** non-Sync user
** Sync user
* A user wants to set up Sync to work between two desktop browsers
** non-Sync user
** Sync user
* A user wants to set up Sync for the first time on a desktop browser


== User Experience Design ==
== User Experience Design ==
canmove, Confirmed users
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