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Support/Goals/2012Q1: Difference between revisions
→Retain users
Michaelverdi (talk | contribs) (Created page with "==High-level 2012 goals== '''Retain users''' *Maximize self-service efficiency *Achieve 100% action rate in user-to-user support '''Improve our products''' *Listen to our users t...") |
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*{{new|Update all Mobile support documentation for NativeUI}} [ML/RA] [[Support/Goals/page-name|Plan]] | *{{new|Update all Mobile support documentation for NativeUI}} [ML/RA] [[Support/Goals/page-name|Plan]] | ||
*{{new|Design and document a process for documenting emerging issues}} [MV] [[Support/Goals/page-name|Plan]] | *{{new|Design and document a process for documenting emerging issues}} [MV] [[Support/Goals/page-name|Plan]] | ||
*{{new|Reduce articles waiting for review to one week or less}} [MV] [[Support/Goals/ | *{{new|Reduce articles waiting for review to one week or less}} [MV] [[Support/Goals/Review_Wait_Time|Plan]] | ||
==Improve our products== | ==Improve our products== | ||