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This is the documentation for those [https://www.mozilla.org/about/forums/ Mozilla Discussion Forums] which are moderated. | This is the documentation for those [https://www.mozilla.org/about/forums/ Mozilla Discussion Forums] which are moderated. | ||
== | ==Introduction== | ||
Mozilla has about 200 Discussion Forums that exist as e-mail lists as well as newsgroups as well as being synced on Google Groups. This synchronization is generally seemless, and users are free to choose their preferred method to join the discussion, over a variety of network protocols and clients. Mozilla tries to keep discussions on these public Discussion Forums, to encourage participation in the process. | |||
===How do I subscribe to a discussion forum?=== | ===How do I subscribe to a discussion forum?=== | ||
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==NNTP== | ==NNTP== | ||
===Who runs news.mozilla.org?=== | |||
[http://giganews.com/ Giganews] is our NNTP provider and they host news.mozilla.org. | [http://giganews.com/ Giganews] is our NNTP provider and they host news.mozilla.org. | ||
* | ===Reporting Questions/Problems=== | ||
Please file a bug in the Discussion Forums component if you have any problems with news.mozilla.org or Mozilla's Discussion Forums. | |||
===How do I delete a message?=== | |||
To delete a message from Google Groups, the user that controls the email the message was posted from must submit a request on the Google Groups website. A link is available when viewing the message on the Groups website. | |||
To remove a message from GigaNews and the Mozilla archive, please file a bug in the Discussion Forums component and include the relevant message information. | |||
===Why don't you allow binary Attachments?=== | |||
The are dangerous because file extensions can lie, masking a malicious program as a benign binary file. | |||
===What is with the hierarchy (mozilla.dev.*, qa.*, reps.*, support.*)?=== | |||
Different hierarchies are meant to direct the conversation around specific topics. Dev.* is for development discussion, while Support.* is for support questions from end users. This allows us to have separate conversations for different audiences (mozilla.dev.apps.firefox vs mozilla.support.firefox). | |||
===Why don't you propagate NNTP?=== | |||
For easier control of spam. Most news servers no longer honor cancel messages (message deletion requests) of any sort, so most news servers would wind up with our lower-traffic groups being useless because of the amount of spam on them (you can look at the netscape.public.mozilla.* hierarchy for examples of this - those groups are propagated). By isolating our groups to one or two servers, we can both delete the spam when it happens and more easily block the spammers from posting in the future. | |||
In recent times this has been somewhat hampered by Google's poor handling of spam on their end. We are still able to clean out what's visible on news.mozilla.org (Giganews) however. | |||
===Should I mirror news.mozilla.org?=== | |||
Probably not. If you do, you will confuse the users of your mirror when they try to post questions and nobody using the official servers can see them. | |||