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NDA-Slack/Etiquette-Guide: Difference between revisions
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* '''Team focused''' - Different teams at Mozilla have different channels for their team to communicate work stuff. If you have a question for a specific team this is a good way to reach them but remember people are busy and in different time zones so you may have to wait a bit and it’s often helpful to have a specific person in mind. E.g. #openinnovation | * '''Team focused''' - Different teams at Mozilla have different channels for their team to communicate work stuff. If you have a question for a specific team this is a good way to reach them but remember people are busy and in different time zones so you may have to wait a bit and it’s often helpful to have a specific person in mind. E.g. #openinnovation | ||
* '''Closed or Private Channels''' - You may be invited to join a private or closed channel, here’s it’s easy to ask the person who invited you what the goals of the channel are and how you can contribute effectively. Make sure you know what can be shared inside and out of that channel before you share. | * '''Closed or Private Channels''' - You may be invited to join a private or closed channel, here’s it’s easy to ask the person who invited you what the goals of the channel are and how you can contribute effectively. Make sure you know what can be shared inside and out of that channel before you share. | ||
* '''Announcements''' - The name says it all! Avoid posting to #announcements unless the message is really an announcement that is relevant to all Participants. Please only post announcements there and please comment to those in threads to minimize the impact to the 1000+ people who cannot leave that channel. | * '''#ServiceDesk''' - This channel isfor Mozilla employees to access internal IT support. While it's a public channel, due to time and resource constraints, requests for technical support by volunteer mozillians cannot be made through this channel. If you need technical support reach out to your community manager and/or the staff voucher who invited you to the NDA/Slack group. | ||
* '''#Announcements''' - The name says it all! Avoid posting to #announcements unless the message is really an announcement that is relevant to all Participants. Please only post announcements there and please comment to those in threads to minimize the impact to the 1000+ people who cannot leave that channel. | |||
* '''Social channels''' - These channels are like a watering hole for people to share random, funny, or interesting things. This is a great place to share something you’re excited about, a funny meme, or a new project you’ve been working. #random, #community-talk #Canada | * '''Social channels''' - These channels are like a watering hole for people to share random, funny, or interesting things. This is a great place to share something you’re excited about, a funny meme, or a new project you’ve been working. #random, #community-talk #Canada | ||