Firefox/Projects/Network Error Pages: Difference between revisions

Firefox/Projects/Network Error Pages (view source)

101 bytes added , 1 July 2009

→‎Design Decisions: +moar (this section is at placeholder level & needs lots more explanation)

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 **The main reason for including error codes is diagnosis.  For instance, if an experienced user needs to know which particular error he is looking at, or if a beginning user is trying to get help from an experienced user, these codes would be important.  So, including them in a visible but not prominent way can address this use case.  This is similar to how Chrome and IE handle codes in network error warnings.
+* The network error pages should display the most useful* tools possible for the given input, but no more than five tools.
+**<nowiki>*</nowiki>Most useful will be determined an inexact science of approximation of a "best match," given the tools we have available.  For instance, if a page is only one letter off from the user's input, it would have a higher "usefulness" score than simply linking a failed subdirectory to the domain-level page
-Is it possible to link to a page with more information about the problem?
+**Non-current (cached, stored, etc) pages will be displayed last
-* Should indication that the error is "404" or "DNS Not Found" be provided in the first screen?
-* How many alternatives should be shown, and how closely should those match user input?
-* What distinction should be drawn from the user's perspective between 404 errors and "DNS Not Found" errors?
-* Which tools should be provided?
 ==The Official UI Design==