Support/Weekly Meetings/Agenda 2009-08-24: Difference between revisions

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'''Knowledge Base'''
'''Knowledge Base'''
* https://bugzilla.mozilla.org/show_bug.cgi?id=505356
* [http://support.mozilla.com/tiki-view_forum_thread.php?forumId=3&comments_threshold=0&comments_parentId=396465&comments_offset=20&comments_per_page=20&thread_style=commentStyle_plain Bookmarks reorganization] - going to start filing bugs this week for new task-specific articles.
* [http://support.mozilla.com/tiki-view_forum_thread.php?forumId=3&comments_threshold=0&comments_parentId=396465&comments_offset=20&comments_per_page=20&thread_style=commentStyle_plain Bookmarks reorganization] - going to start filing bugs this week for new task-specific articles.
* https://bugzilla.mozilla.org/show_bug.cgi?id=505356
* Thanks to Bo, all top 5+ crash articles are in the KB. One new one this week.
* This week we'll focus on getting the Bookmarks and Cookies articles split.
* KB CSAT took a dive in March, but I don't know the cause.
* PRD draft for KB article requests, tracking, and discussion
* Looking for feedback from localizers: Simplifying how to translate articles.
* Probable change in screencast/screenshot policy. Have a look. Give your feedback.
* Sumodev stuff for anyone who wants to test on support-stage:
** Email notification when an edit is made/approved/rejected (with comments).
** Reviewers now set "Mark other translations as out of date" instead of editors.  


'''Forum'''
'''Forum'''
1,365

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