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PostCrash: Difference between revisions
→When a bug has been fixed in a shipped Firefox release
(privacy concerns) |
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This would in part be a manual workflow: | This would in part be a manual workflow: | ||
# A Firefox bug is fixed in Bugzilla. | # A Firefox bug is fixed in Bugzilla. | ||
# A cron job notices when a bug associated with a crash signature is fixed, and puts it in a queue for the QA team. | # A cron job notices when a bug associated with a crash signature is fixed, and puts it in a queue for the QA team. | ||
# The QA team maintains this list of fixed signatures and keeps track of which Firefox release a fix is targeted for. | # The QA team maintains this list of fixed signatures and keeps track of which Firefox release a fix is targeted for. | ||
# When a fix is scheduled for a final Firefox release, the QA team passes over a list of crash bugs fixed to the SUMO team. | # When a fix is scheduled for a final Firefox release, the QA team passes over a list of crash bugs fixed to the SUMO team. | ||
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# The messages are sent to each user who submitted a crash report with that crash signature. | # The messages are sent to each user who submitted a crash report with that crash signature. | ||
# The item is removed from the QA queue. | # The item is removed from the QA queue. | ||
===Suggested alternate workflow=== | |||
(Laura) I think it's better to drive this from the Bugzilla end, as follows, as it's less work and hence more achievable in the time frame: | |||
# When a release is planned generate a list of fixed bugs (from Bugzilla) | |||
# Provide facility in Socorro to search by Bugzilla bug for a list of associated crashes | |||
# For each associated crash, generate a list of user submitted emails (minus any users who have said they don't want to be emailed again) - this function should be available only from the admin interface | |||
# Mark those emails as contacted for that given crash, so we don't contact them again. | |||
Do we want to provide functionality to email these users in Socorro? This feels like it belongs in a different system. Providing Support with a list of emails per crash bug should be enough for version 1. | |||
= Secondary goals (not essential for this project) = | = Secondary goals (not essential for this project) = | ||