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Support/Weekly Meetings/Minutes 2011-05-16: Difference between revisions
Support/Weekly Meetings/Minutes 2011-05-16 (view source)
Revision as of 17:34, 16 May 2011
, 16 May 2011→Metrics
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* [https://spreadsheets.google.com/ccc?hl=en&hl=en&key=t8U5aWmtdCuhAn2ijmN2ccw&authkey=COzTgpEG#gid=0 Mobile specific] | * [https://spreadsheets.google.com/ccc?hl=en&hl=en&key=t8U5aWmtdCuhAn2ijmN2ccw&authkey=COzTgpEG#gid=0 Mobile specific] | ||
* Cheng to look into why the helpfulness metrics in the KB is down | * Cheng to look into why the helpfulness metrics in the KB is down | ||
* Cheng to figure out how the forum threads and KB hits are related | * Cheng to figure out how the forum threads and KB hits are related with regards to how issues included in the support reports. | ||
==Knowledge Base== | ==Knowledge Base== | ||