Firefox/Features/Sync Setup Improvements: Difference between revisions

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* '''Project Manager''': Jennifer Arguello
* '''Project Manager''': Jennifer Arguello
== Summary ==
== Summary ==
Sync is a service to keep the Firefox experience consistent for the user no matter what device they are browsing on. The adoption rate of new Sync users has plateaued and the percentage of single-device Sync users represents the majority of the Sync users. Sync Setup usability tests showed a lot of room for improvement. The two main themes of this feature are to increase the adoption rate for Sync and to increase the number of Sync users with multiple devices (namely mobile devices).
Sync is a service to keep the Firefox experience consistent across multiple devices. The adoption rate of new Sync users has plateaued and the percentage of single-device Sync users represents the majority of the Sync users. Sync Setup usability tests exposed a lot of room for improvement. The two main themes of this feature are to increase the adoption rate for Sync and to increase the number of Sync users with multiple devices (namely mobile devices).


'''Goals'''
'''Goals'''
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'''Non-goals'''
'''Non-goals'''
* Enhance the Firefox Home set up experience
* Enhance the Firefox Home set up experience
== Open issues/risks ==
* Risk: There is a risk of a poor set up of a mobile device because a keyboard short cut may be too advanced for the non-techy Firefox users. Mitigation is to socialize this approach and get input from various folks including UR
* Risk: Not having the web page updates done by the time this feature is ready to launch is a launch blocker. The mitigation is to work with the web dev team to align schedules.
* Issue: There are no engineering resources available to do this work at this time. Jennifer will work with engineering to resolve this and get a timeline of staffing.
* Issue: Are there any security risks?
* Issue: Are there any privacy risks?


== Use Cases ==
== Use Cases ==
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== Test Plans ==
== Test Plans ==


== Other Stuff ==
== Open issues/risks ==
Can include things like:
* Risk: There is a risk of a poor set up of a mobile device because a keyboard short cut may be too advanced for the non-techy Firefox users. Mitigation is to socialize this approach and get input from various folks including UR
* Competitive landscape
* Risk: Not having the web page updates done by the time this feature is ready to launch is a launch blocker. The mitigation is to work with the web dev team to align schedules.
* Research & references
* Issue: There are no engineering resources available to do this work at this time. Jennifer will work with engineering to resolve this and get a timeline of staffing.
* Whatever else is useful to the project.
* Issue: Are there any security risks?
* Issue: Are there any privacy risks?


== Legend (remove if you like) ==
== Legend (remove if you like) ==
canmove, Confirmed users
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