Support:PRD: Difference between revisions

add bugs already filed
(update KB tech req)
(add bugs already filed)
Line 80: Line 80:


* Permission to make live edits to live articles should be restricted to those who have already earned our trust. There should never be incorrect information in Firefox Support KB articles.
* Permission to make live edits to live articles should be restricted to those who have already earned our trust. There should never be incorrect information in Firefox Support KB articles.
** Registered users should still be able to submit edits, either to bugs, or by editing a trunk version of the article, which is going to be tricky to make contributor-friendly.
** Registered users should still be able to submit edits, either to bugs, or by editing a trunk version of the article, which is going to be tricky to make contributor-friendly. [https://bugzilla.mozilla.org/show_bug.cgi?id=392513]


* Need a way of tracking article requests/status without using Bugzilla.
* Need a way of tracking article requests/status without using Bugzilla.
Line 92: Line 92:
* Need way of finding the lowest rated articles, without having to check each article poll result individually.
* Need way of finding the lowest rated articles, without having to check each article poll result individually.


* Common includes which can be multi-lined, and parsed  
* Common includes which can be multi-lined, and parsed.


* When a significant change is made on the en-US page, there should be a way to automatically mark all localized versions of the page as "potentially outdated". [https://bugzilla.mozilla.org/show_bug.cgi?id=398355]
* When a significant change is made on the en-US page, there should be a way to automatically mark all localized versions of the page as "potentially outdated". [https://bugzilla.mozilla.org/show_bug.cgi?id=398355]
Line 100: Line 100:
* By using the same article name/id across l10n, the cross-linking of articles would be maintained without the need to update the links. For example, if the page s.m.c/sv/Article1 pointed to "Article2", the page served would be s.m.c/sv/Article2 (i.e. the Swedish version of Article2). In other words, TikiWiki will remember/save the current locale and parse in-page links accordingly. [https://bugzilla.mozilla.org/show_bug.cgi?id=398352]
* By using the same article name/id across l10n, the cross-linking of articles would be maintained without the need to update the links. For example, if the page s.m.c/sv/Article1 pointed to "Article2", the page served would be s.m.c/sv/Article2 (i.e. the Swedish version of Article2). In other words, TikiWiki will remember/save the current locale and parse in-page links accordingly. [https://bugzilla.mozilla.org/show_bug.cgi?id=398352]


* support.mozilla.com should be able to detect what operating system the visitor is using, and automatically display a version of the content, that applies to them. In cases where the OS cannot be determined, show Windows content, by default; and always include an OS selector, near the top of each article.
* support.mozilla.com should be able to detect what operating system the visitor is using, and automatically display a version of the content, that applies to them. In cases where the OS cannot be determined, show Windows content, by default; and always include an OS selector, near the top of each article. [https://bugzilla.mozilla.org/show_bug.cgi?id=388960]


* Put Tiki breadcrumbs in top gray bar.
* Put Tiki breadcrumbs in top gray bar. [https://bugzilla.mozilla.org/show_bug.cgi?id=398087]


* Move images to image gallery, and make upload image tool upload to the image gallery.
* Move images to image gallery, and make upload image tool upload to the image gallery.
1,365

edits