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Thunderbird/Donate: Difference between revisions
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'''This page is in the process of being created as a Thunderbird-specific version. It was copied from the generic Mozilla donate page in the Wiki, which is the target of FAQ for the Mozilla Foundation donate pages.''' | '''This page is in the process of being created as a Thunderbird-specific version. It was copied from the generic Mozilla donate page in the Wiki, which is the target of FAQ for the Mozilla Foundation donate pages.''' | ||
[https://donate.mozilla.org/ CLICK HERE TO DONATE NOW] | [https://donate.mozilla.org/thunderbird/about/ CLICK HERE TO DONATE NOW] | ||
This is the Donation FAQ, which contains the most frequently asked questions about donating to | This is the Donation FAQ, which contains the most frequently asked questions about donating to Thunderbird. If your question is not listed here, please feel free to contact us at [mailto:thunderbird-donate@mozilla.org thunderbird-donate@mozilla.org]. | ||
<h2>What are the ways I can donate?</h2> | <h2>What are the ways I can donate?</h2> | ||
[https://donate.mozilla.org/ Visit this link to make a secure online donation right now]. For other ways to give, such as by check, Bitcoin, or bank transfer, visit our [https://wiki.mozilla.org/Ways_to_Give Ways to Give page]. | [https://donate.mozilla.org/thunderbird/about/ Visit this link to make a secure online donation right now]. | ||
<!-- For other ways to give, such as by check, Bitcoin, or bank transfer, visit our [https://wiki.mozilla.org/Ways_to_Give Ways to Give page]. --> | |||
<h2>What does Mozilla do to ensure that my personal information is protected?</h2> | <h2>What does Mozilla do to ensure that my personal information is protected?</h2> | ||
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<h2>Why do you need my address in order to process a donation? Can I donate anonymously?</h2> | <h2>Why do you need my address in order to process a donation? Can I donate anonymously?</h2> | ||
We understand that your privacy is very important. We ask for a minimum amount of information required to process credit card donations, including billing address. This allows our payment processor to verify your identity, process your payment, and prevent fraudulent charges to your credit card. We keep your information private, if you have questions please refer to our [https://www.mozilla.org/en-US/privacy/principles/ Privacy Policy]. If you would rather not fill in your information on our online donation form, you can [https://wiki.mozilla.org/Ways_to_Give#Check_.28via_postal_service.29 mail a check] or donate directly [https://sendto.mozilla.org/page/contribute/Give-Now via Paypal]. | We understand that your privacy is very important. We ask for a minimum amount of information required to process credit card donations, including billing address. This allows our payment processor to verify your identity, process your payment, and prevent fraudulent charges to your credit card. We keep your information private, if you have questions please refer to our [https://www.mozilla.org/en-US/privacy/principles/ Privacy Policy]. If you would rather not fill in your information on our online donation form, you can [https://wiki.mozilla.org/Ways_to_Give#Check_.28via_postal_service.29 mail a check] | ||
<!-- or donate directly [https://sendto.mozilla.org/page/contribute/Give-Now via Paypal]. --> | |||
<h2>How can I turn off the donation ask on the | <!-- <h2>How can I turn off the donation ask on the Thunderbird start page?</h2> | ||
The fundraising campaign will end December 31st, but you can turn off the fundraising promotion by clicking the “X” on the page. [https://webmaker.desk.com/customer/portal/articles/2257751-how-to-turn-off-the-donate-promotion-on-start-page Click here for instructions]. | The fundraising campaign will end December 31st, but you can turn off the fundraising promotion by clicking the “X” on the page. [https://webmaker.desk.com/customer/portal/articles/2257751-how-to-turn-off-the-donate-promotion-on-start-page Click here for instructions]. | ||
We want to protect the privacy and data that belongs to our donors, which means we limit how much "tracking" information and data we send across systems. This protects your sensitive data, but also means we can't customize the Firefox start page once you have donated. | We want to protect the privacy and data that belongs to our donors, which means we limit how much "tracking" information and data we send across systems. This protects your sensitive data, but also means we can't customize the Firefox start page once you have donated. --> | ||
<h2>How will my donation be used?</h2> | <h2>How will my donation be used?</h2> | ||
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You can find more details about Mozilla’s expenditures and governance [https://www.mozilla.org/en-US/foundation/documents/ here]. | You can find more details about Mozilla’s expenditures and governance [https://www.mozilla.org/en-US/foundation/documents/ here]. | ||
<h2>Don't Mozilla products, like | <h2>Don't Mozilla products, like Thunderbird, earn income?</h2> | ||
Thunderbird is maintained by the Thunderbird Community, in cooperation with Mozilla Corporation, a wholly-owned subsidiary of the Mozilla Foundation. Thunderbird derives almost no revenue from search and other sources. | |||
<!-- The Mozilla Foundation's education and public awareness efforts, which span several continents and reach millions of people, are made possible through philanthropic donations. Read more about the distinction [http://mzl.la/1wSPI66 here]. --> | |||
<h2>Who donates to Thunderbird?</h2> | |||
Anyone can donate, companies and individuals, to Thunderbird to protect the product now and in the future. | |||
<h2>Who donates to | |||
<h2>Does my donation give me access to tech support?</h2> | <h2>Does my donation give me access to tech support?</h2> | ||
Anyone can access tech support by visiting the [https://support.mozilla.org/ | Anyone can access tech support by visiting the [https://support.mozilla.org/products/thunderbird support forum]. Donations are not required to receive tech support. | ||
<h2>Can I donate bitcoin?</h2> | <h2>Can I donate bitcoin?</h2> | ||
We are not currently accepting bitcoin. | |||
<h2>Is my donation tax deductible?</h2> | <h2>Is my donation tax deductible?</h2> | ||
The Mozilla Foundation is a California non-profit corporation exempt from United States federal income taxation under IRC 501(c)3. The Mozilla Foundation Tax ID: 20-0097189. Donations are tax deductible for United States citizens. For donors outside of the United States, please consult with your tax adviser about whether your donation is tax deductible. | Thunderbird donations flow through The Mozilla Foundation, which is a California non-profit corporation exempt from United States federal income taxation under IRC 501(c)3. The Mozilla Foundation Tax ID: 20-0097189. Donations are tax deductible for United States citizens. For donors outside of the United States, please consult with your tax adviser about whether your donation is tax deductible. | ||
In the case of some substantial gifts we may be required to report names and addresses to the IRS. Mozilla is required by law to report this information for its substantial donors and for certain in-kind gifts. These requirements would not apply to any donor donating $5,000 or less. | In the case of some substantial gifts we may be required to report names and addresses to the IRS. Mozilla is required by law to report this information for its substantial donors and for certain in-kind gifts. These requirements would not apply to any donor donating $5,000 or less. | ||
<h2>How do I cancel or change my recurring donation?</h2> | <h2>How do I cancel or change my recurring donation?</h2> | ||
If you used PayPal to set up a recurring donation, you'll need to [https://www.paypal.com/ login to your PayPal account] to make changes or to cancel. If you made a monthly donation using credit card, please send an email to our support team at [mailto:donate@mozilla.org donate@mozilla.org]. Include the email address and name you used to make your donation and we'll try to help you within 48 hours. | If you used PayPal to set up a recurring donation, you'll need to [https://www.paypal.com/ login to your PayPal account] to make changes or to cancel. If you made a monthly donation using credit card, please send an email to our support team at [mailto:thunderbird-donate@mozilla.org thunderbird-donate@mozilla.org]. Include the email address and name you used to make your donation and we'll try to help you within 48 hours. | ||
<h2>Can I donate in a currency other than United States dollars?</h2> | <h2>Can I donate in a currency other than United States dollars?</h2> | ||
Yes. On our [https://donate.mozilla.org/ online form], use the drop down menu on the form to select any of over two dozen currencies. We are able to accept paper checks in non-USD currencies, though they are more expensive for us to process. | Yes. On our [https://donate.mozilla.org/thunderbird/about/ online form], use the drop down menu on the form to select any of over two dozen currencies. We are able to accept paper checks in non-USD currencies, though they are more expensive for us to process. | ||
<h2>How can I get a receipt for U.S. tax preparation purposes?</h2> | <h2>How can I get a receipt for U.S. tax preparation purposes?</h2> | ||
If you give to | If you give to Thunderbird through an online form you should immediately receive an emailed receipt for your donation that you can use for your U.S. tax preparation purposes. Check your spam folder if you don’t see that email arrive in your email inbox as it can sometimes be caught by spam filters. If you need an additional copy of your receipt for you for your U.S. tax preparation purposes please contact us at [mailto:thunderbird-donate@mozilla.org thunderbird-donate@mozilla.org]. | ||
<h2>Do you accept stock donations?</h2> | <h2>Do you accept stock donations?</h2> | ||
We are | We are not currently accepting stock donations. | ||
<h2>I’m unable to give money at this time, are there other ways I can help | <h2>I’m unable to give money at this time, are there other ways I can help Thunderbird?</h2> | ||
Absolutely! We understand that not everyone can support our mission financially, but there are so many ways to help | Absolutely! We understand that not everyone can support our mission financially, but there are so many ways to help Thunderbird and be a part of our community. In fact, the success of our mission depends on participation from people like you. Find the best way for you to get involved with our community here: https://wiki.mozilla.org/Thunderbird#Contributing | ||
<h2>Who can I email directly with questions about donating?</h2> | <h2>Who can I email directly with questions about donating?</h2> | ||
If you have a question about how to donate to the Mozilla Foundation please contact us at [mailto:donate@mozilla.org donate@mozilla.org] and we will do our best to follow-up with you within 48 hours. If you need technical support for products such as | If you have a question about how to donate to the Mozilla Foundation please contact us at [mailto:thunderbird-donate@mozilla.org thunderbird-donate@mozilla.org] and we will do our best to follow-up with you within 48 hours. If you need technical support for products such as Thunderbird, please contact [https://support.mozilla.org/products/thunderbird Thunderbird Support] for assistance. | ||