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Thunderbird/Support/Thunderbird3/SupportPlan: Difference between revisions
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Revision as of 14:56, 15 September 2009
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# based on TB2 and TB3 issues, define top 10 customer issues for KB (text plus possibly screenshots and videos) e.g. cannot send email, cannot receive email - September 18, 2009 | # based on TB2 and TB3 issues, define top 10 customer issues for KB (text plus possibly screenshots and videos) e.g. cannot send email, cannot receive email - September 18, 2009 | ||
# based on TB3 new features define top 5 for KB e.g. compact header, auto config db - September 25, 2009 | # based on TB3 new features define top 5 for KB e.g. compact header, auto config db - September 25, 2009 | ||
# document up top 10 customer and top 5 new features in KB - November 1, 2009 | # document in English up top 10 customer and top 5 new features in KB - November 1, 2009 | ||
# pre Thunderbird 3 support meeting with non English and other Support communities - early November 2009 | # pre Thunderbird 3 support meeting with non English and other Support communities - early November 2009 | ||
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# GetSatisfaction widgets on MoMo | # GetSatisfaction widgets on MoMo | ||
# Revamped MoMo Suppport page | # Revamped MoMo Suppport page | ||
== Post Thunderbird 3 Plans == | |||
# Localization of KB for most popular languages | |||