i'd like to see information on dealing with support issues. there should be some simple guidelines to identification of support issues (if possible!), and how to deal with them. glob 00:47, 11 October 2011 (PDT)
Yes, I'm hoping that eventually a Support resolution will be added to BMO. If and When that happens we will be able to have a better guideline. --Tyler Downer [Triage] 14:38, 11 October 2011 (PDT)