Mobile/Archive/Feedback

Summary

Garner better-focused and more actionable user comments/complaints/issues/bugs in the our Browser Beta Program(s).

Team

• Project Lead: clooney
• Project stakeholders: aakashd, cww
• Design: madhava

Designs

http://www.flickr.com/photos/madhava_work/4578555057/

http://www.flickr.com/photos/aakashhdesai/sets/72157624087989860/

Goals/Use Cases

1. Gauge positive and negative reactions from our users in the Firefox Beta program for every new beta release
2. Identify issues reported via topics and urls submitted by our users in the Firefox Beta program
3. Clear out reporter.mozilla.org (i.e. RMO) and change its fields search through user inputted information such as sentiment, descriptions, urls and build Id
4. Provide a lightweight and low-cost feedback submission mechanism from