From MozillaWiki
Jump to: navigation, search
Draft-template-image.png THIS PAGE IS A WORKING DRAFT Pencil-emoji U270F-gray.png
The page may be difficult to navigate, and some information on its subject might be incomplete and/or evolving rapidly.
If you have any questions or ideas, please add them as a new topic on the discussion page.

This page contains all of the important details for the Volunteer System project.

🌍 Project Information

📎 Summary

Create a Volunteer Organizing System that provides a rewarding constituent experience where volunteers find it easy to get involved and have the tools needed to support their work. A transparent and guided User Experience ensures that work is efficient, strategic and done with clear accountability. Mozilla’s current Volunteer Organizing System is really a handful of separate tools that create a heavy lift for staff and a clunky disjointed experience for Volunteers.

This project is part of the larger Participation Systems initiative.

More details will come at the end of Phase 2 - Research.

🗣 Status

As of July 8th 2016

Research Phase underway. Second round of interviews are underway. Directional approach on first batch of deliverables received. ***Note that during the Research Phase, there is a lot of overlap in work with the Reps Portal project.

Planned work for week July 11th 2016

Complete second round on interviews. Finalize deliverable from research phase.

🚩 Goals

Phase 1 - Initialize ✅ Complete

  1. Project conception
  2. Alignment of resources
  3. Putting the pedal to the metal

Phase 2 - Research ⏳ In Progress

  1. Interview stakeholders to gain an understanding of how Volunteers interact with Mozilla across the organization.
    • Identify pain points
    • Identify opportunities for improving the system
    • Document the current status of its administration, infrastructure and related processes.
  2. Establish Baseline Data

Phase 3 - Implementation

  1. Create project implementation plan
  2. Begin development work

👥 Get Involved

This project is beginning to define and reach out to round 2 stakeholders. If you believe you might be stakeholder and you haven't heard from Arielle Kilroy by June 10th, please reach out to her.

The definition of a stakeholder is someone:

  • Actively involved in the project.
  • Who’s interests may be positively or negatively affected either by the work of the project or the outputs from the project.
  • Who may exert influence over the project or its deliverables.

Additionally, you can connect with us through Participation Systems communications channels:

📝 Project Management

Key People (RASCI)

Responsible Accountable Support Consulted Informed
Arielle Kilroy David Ascher

Josh Howard Simon Wex Sean Rich

More TBD

Sara Haghdoosti, Andrea Wood,

Larissa Shapiro, Marcia Knous, Pierros, George, Rosana, Ruben, Konstantina, Guillermo Hannah Kane, Lucy Harris


Smartsheet (Project Plan) Forthcoming

Notes & Meetings Hub