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QA Community Outreach Guide


  • To help provide direction to new Mozilla QA community members via a simple and concise guide for QA Community Leaders

FYI on Communication

  • Actively engage with community members in a positive and engaging manner
  • Always ask questions if there is the slightest bit of uncertainty
    • If they don't answer back after a certain amount of time, ask if they're confused about something
  • Always answer questions promptly and concisely

Initial Introduction for New Community Members

  1. If they have a specific interest in a specific area
    • Give them an e-mail address for one of the following mappings:
      • If WebDev: stephend
      • Community Involvement: aakashd, juanb
      • Data Analysis: murali
      • Localization: tchung, juanb
      • Mobile: aakashd
      • OS Testing: marcia
      • Triaging: tracy
      • Unit Testing/Automation/Tool Development: ctalbert
      • Website Testing: whimboo
      • MozMill: whimboo
  2. If no specific interest, ask them to go through QMO's Projects page and see if there is something they are interested in
    • If nothing interests them from the list of Projects on QMO, suggest Litmus BFTs via QAC and tell them to e-mail you the BFT they are interested in
      • Once they have determined a subgroup, forward their e-mail to tracy

Determining the Next Step

  1. In the beginning
    • Offer a simple assignment (to determine their level of competency) and reading material about the subject in QMO's Doc Tree
  2. After enough initial competency check
    • Continue to give them more authority and responsibility when they are ready for it
    • Don't be afraid to let them make mistakes

Preliminary Task List

This task list is not a finite set of tasks each person will be forced to do when joining the community. It's a set of specific tasks a new community member will be able to complete within a short amount of time. Each task should be designed to develop someone who doesn't have much experience at all in testing, web development languages and/or the Mozilla community.

  • WebDevQA
  • Community Involvement
    • Assist in testday and bugday promotions via posting to social networks
    • Write technical documentation on the these topics
  • Data Analysis
  • Firefox
    • Running litmus tests via QA Companion
    • Learn to follow through the bug filing process by participating in bug days on thursday
  • Mobile
  • OS Testing
  • Triaging
  • Tool Development
  • Website Testing
  • Unit Test Automation
  • MozMill Automation
  • Labs extension testing
    • Download Weave through the addons manager or AMO.