Changes

* While we We will do our best to help you with your problem, but please remember that Thunderbird is a '''free and open''' source project. This means that - in addition to being able to provide ** Thunderbird free of charge - many of but our activities (particularly support, documentation and customization) are mostly all '''volunteer''' efforts. Given that we We don't have the resources of a commercial software company, . So we rely on our users and our community to volunteer to help each other via open channels i.e. '''our support knowledgebase''' at http://support.mozillamessaging.com and '''our English language support forum''': https://support.mozilla.org/en-US/questions/new/thunderbird. There are no other official support channels i.ePlease consider helping a fellow user today. ** '''we We do not offer paid, telephone, email,fax, or chat support for Thunderbird'''. ** Please [https://support.mozilla.org/en-US/questions/new/thunderbird ask a question], but you may also need to put effort into researching the problem yourself using google, the [http://support.mozillamessaging.com knowledge base] and other methods at your disposal.

* In addition, to the official sources cited above there are many unofficial, community support channels on the Internet for Thunderbird; most notably the ones at MozillaZine including their [http://forums.mozillazine.org/viewforum.php?f=50 forums] and [http://kb.mozillazine.org/Knowledge_Base knowledge base]. You And again, you can often find even more support resources via a Google search. For [[Thunderbird/Support/Community support based on languages|non English language Thunderbird forum support, please consult our wiki page with a list of non English language Thunderbird support forums]].