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* [[Thunderbird/Support/GetSatisfaction|Get Satisfaction]] - Notes and processes for [http://getsatisfaction.com/mozilla_messaging Thunderbird Community Support using Get Satisfaction]
* [[Thunderbird/Support/SupportCommunityVideoIntroScript|2 minute intro to Thunderbird Support Community Video]]
* [[Thunderbird/Support/SupportExtensionPRD|Spec for Support Extension]]
* [[Thunderbird/Support/Thunderbird3/SupportPlan|Thunderbird 3 Support plan]]
* [[Thunderbird/Support/SUMOEvaluationForThunderbird3|SUMO Evaluation for Thunderbird 3]]
