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* Seeing that the sender of an email is available to chat may lead the user to decide an IM conversation is better to get some clarification about some points of the email he was reading.
** Then the IM conversation could be somehow "attached" to the email. The conversation could annotate the email, so that searching the archives for the email also brings up the IM comments.
* When a user is about to start an IM conversation with a contact, showing the list of exhanged exchanged emails with this person could avoid wasting time for both people (maybe the desired information is right there in the bulk of unread emails? Maybe the latest email explains why the person wouldn't be able to give a useful answer anyway? ...)
* When trying to get back to some piece of information obtained in the past from someone, searching in both email and IM archives removes for the user the burden of remembering which communication medium was used.
* Forwarding (parts of) an IM conversation should be easier if the IM conversation is reachable directly from Thunderbird.
* If emails are shown in a conversation view, integrating in that view the IM conversations that happened on the same subject could give a better overview of the exchanges.
* (assuming calendar integration) While setting up an event, seeing that some of the invitees are online and starting an IM conversation with them could help discuss and find a possible date/time faster.
* Collaborative editing: asking someone who's available to proof read an email draft, and discussing the proposed changes in an IM conversation.
|Feature dependencies=* Address book updates to support IM addresses for different networks (?)
* Composing in a tab, so that potential IM activity indicators placed in the main UI stay visible. (?)
