311
edits
Changes
→Marketing
* Customer Support: Set timetable for community feedback sessions. Developed early draft of customer support specs and end-user work flow. Researching potential vendors to provide platform for community based customer support.
* Global Marketing: Developed priority list of countries for marketing expansion. A graduate student team from Stanford is currently identifying Mozilla community and current state of the Internet in each country to be followed by strategy development for roll-out of low-touch, high leverage marketing.
* Working on OSCON plan and roll out of new events process and calendar. Will schedule public call for later in the week to gather more feedback.
* Several student marketing projects are live now as part of Stanford d.School class on creating infectious action. Handy link [http://mozillalinks.org/wp/2007/04/firefox-promotion-projects-spree/ here].
== Community ==
