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= Proposal =
Although, we can obtain this data through detailed user studies. A more scalable solution is to technically instrument the browser to collect anonymous usability information and submit to a central site. A web application would aggregate this information into actionable summaries.
We think that given the opportunity to opt-in to this data collection ("Help us improve Firefox"), a statistically significant number of users would enable this functionality. In addition, for prereleases, it may be feasible to enable this collection by default. It should be possible to strike the right balance for users -- see the Privacy section below for details.
The current proposal is to implement instrumentation as an extension. The advantages to this approach include the ability to update the extension independently and greater flexibility to promote/market the extension.
= Details =
