Changes

*DONE http://support.mozilla.com/kb/Java http://kb.mozillazine.org/Java (also credited Java-related issues spinoff)

*DONE http://support.mozilla.com/kb/QuickTime http://kb.mozillazine.org/Quicktime

http://support.mozilla.com/kb/RealPlayer http://kb.mozillazine.org/RealPlayer

http://support.mozilla.com/kb/Shockwave http://kb.mozillazine.org/Shockwave