Support/SUMOteam/team values
Contents
SUMO Team Values
We are splitting the team values by 3 major areas: Help Users, User Advocacy and Community Growth. Each of these areas have 3-5 values ordered by priority. All programs/changes/features/actions will be done according to these values and priorities
Help Users
1. Visibility
Visibility of the site. Will this make the site more visible?
2. Quantity
Quantity of users helped. How many people are we actually going to help with this?
3. Speed
Speed of finding answers. Will users be able to find answers faster?
4. Quality
Quality of answers. Will the answers have a better quality?
User Advocacy
1. Quantity
Quantity of users affected. How many users are touched by this problem?
2. Severity
Severity of the problem. How serious/severe is this problem?
3. Solution
Solution/Steps to reproduce. Do we already have a solution to the problem?
Community Growth
1. Health
Health of relationships. Will this improve the overall community health and interactions?
2. Impact
Impact on users. How will this affect the users?
3. Quality
Quality of contributions. Will this make contributions better?
4. Scalability
Scalability of groups. Will we be able to scale this well?
5. Size
Size of the community. Will this improve the size of the community?
