Support/Weekly Meetings/Agenda 2008-05-12

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Support » Weekly Meetings » 2008-05-12

Sumo

  • Weekly metrics [1]
  • Redefined KB scope
  • SUMO Day schedule/planning
  • Contributor Home Page redesign Draftbug
  • Performance update

Knowledge Base

  • Bugzilla: 2 new article requests [2][3], 1 article bug fixed [4]
  • Knowledge base contributor survey was sent.
    • 55 people have done the survey / 351 invites sent
    • Latest response was yesterday, so the survey is still open.
    • Report on data so far.

Forums

  • Thread count down again, probably just following the site-wide numbers
  • np's laptop is back in business
  • Any further thoughts on using contributor forum for more kinds of discussion?
    • What kinds? --ChrisI 09:52, 12 May 2008 (PDT)

Live Chat

  • Working with a few new contributors
  • Researching ways to make coordinating easier, ie making sure shifts are covered and letting people plan ahead to open outside hours
    • Room booking software seems most promising
    • Will introduce the topic in the newsgroup/on the forums