Support/Weekly Meetings/Agenda 2010-03-08

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Sumo


Knowledge Base

Forum

  • Track why answer rate keeps falling

Live Chat

  • For the first time since 3.6 was released, a majority of live chats were marked 'solved'
    • Rise in confirmed solved chats seems to be driven by increased traffic from bug 548945 (13% of all chats)

Roundtable