Support/Weekly Meetings/Agenda 2010-03-22

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Knowledge Base


  • Responsibilities for contacting top forum contributors.

Live Chat

  • Add Live Chat status to AAQ page? Maybe hours too? Preview --cilias
    • Would need bug 489263 to add estimated time and queue status


  • Should we create a page on SUMO similar to 'Problematic extensions' to list add-ons known to cause issues for users? Almost a quarter of Live Chats that are marked 'solved' involve disabling an extension.
    • We already list extensions known to cause individual problems, but we don't have a centralized list.
  • Weekly meeting with community on IRC
    • People are unfortunately not taking part in our weekly phone meetings, we could be more open with our day to day activity by having a session on IRC