Support/Weekly Meetings/Notes 2012-03-19

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Meeting Details

Mondays (meeting duration approx. 30 minutes) at:

  • 9:00 AM PST
  • 12:00 Noon EST
  • 16:00 UTC during summer
  • 18:00 CET
  • 11:00 CST

Phone call details:

  • California: 1-650-903-0800, x92 then 9309 then #,
  • Toll-free: +1 800 707 2533, pin 369 - then 9309 then #
  • Skype (free): +1 800 707 2533, pin 369 - then 9309 then # #sumo <== Click the link to use web-based chat

Sumo Development Update


  • The full sitemap test is complete. View the result
  • The new IA is done! View the result
  • Presentation on the new IA, along with our findings on the past three tests, is this Wednesday starting either at 10 or 11 am PDT (may be moved to Thursday to fit better with our developer’s schedule)


Please add your comments, questions and updates here.

Firefox Clinic

  • We're still working on recruiting helpers and inviting the public.
  • There will be a brownbag for helpers on Wednesday.
  • Michael will be in San Francisco on Tuesday to recruit people in person and help with the last minute details.

Firefox Status Update

  • We broke 3D view on youtube with certain Nvidia drivers. We won't chemspill but they possibly want us to make a KB article for it.
  • Firefox 11 issues: maybe an increase in dataloss on update -- otherwise nothing particularly new.
    • We untrottled release for the weekend and I'll be spending today digging through the feedback from it.



Knowledge Base

  • Breaking issues team - needs a wrap-up. We should keep Latest Firefox Issues (simplified) and have it point to separate articles. We have a few issues that we may need to document for Firefox 11.
  • Michelle and Bram have started working on implementing a newer version of the home page experiment that we currently have running. This will also encompass the Mobile start page and will be a bit of an partial implementation while Bram works on paper prototypes for the home pages.



Support Forum

  • SUMO day results: 95% of questions answered

Chat Log

Sorry - no one took notes today and there was nothing else in said in #sumo.