User talk:Rtanglao/Roland FF57 Week3 Unanswered Questions
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Contents
28 November-4December 2017 FF57 Quantum Week 3 Unanswered Questions
Support Forum Metrics
- https://support.mozilla.org/en-US/questions/dashboard/metrics/en-US?category=&product=firefox # and then pick the dates 28 november to december 4
- 1101 questions ( 213 + 180 + 170 + 157 + 121 + 115 + 145 )
- 24 hours response rate: 85% ( 60 + 86 + 93 + 87 + 98 + 88 + 82) / 7
- 72 hours response rate: 87% ( 61 + 89 + 95 + 90 + 99 + 88 + 84) / 7
Tuesday November 28, 2017
- 213 Questions
- 128 responded in 24 hours, 60%
- 130 responded in 72 hours, 61 %
Wednesday November 29, 2017
- 180 Questions
- 156 responded in 24 hours, 86%
- 161 responded in 72 hours, 89 %
Thursday November 30, 2017
- 170 questions
- 159 responded in 24 hours, 93%
- 162 responded in 72 hours, 95%
Friday December 1, 2017
- 157 questions
- 137 responded in 24 hours, 87%
- 142 responded in 72 hours, 90%
Saturday December 2, 2017
- 121 questions
- 118 responded in 24 hours, 98%
- 120 responded in 72 hours, 99%
Sunday December 3, 2017
- 115 questions
- 102 responded in 24 hours, 88%
- 102 responded in 72 hours, 88%
Monday December 4, 2017
- 145 questions
- 120 responded in 24 hours, 82%
- 122 responded in 72 hours, 84%
Advanced search query:
- https://support.mozilla.org/en-US/search/advanced?q=&num_voted=0&num_votes=&asked_by=&answered_by=&q_tags=&product=firefox&created=1&created_date=12%2F05%2F2017&updated=0&updated_date=&sortby=2&a=1&w=2 # product: firefox created before: December 5, 2017 sorted by: Original Post Date
Replied to within 24 hours
- https://support.mozilla.org/en-US/questions/1192912
- https://support.mozilla.org/en-US/questions/1192910
- https://support.mozilla.org/en-US/questions/1192909
- https://support.mozilla.org/en-US/questions/1192908
- https://support.mozilla.org/en-US/questions/1192907
- https://support.mozilla.org/en-US/questions/1192905
- https://support.mozilla.org/en-US/questions/1192903
- https://support.mozilla.org/en-US/questions/1192902
- https://support.mozilla.org/en-US/questions/1192901
