QA/Fennec/Planning/2010/Reporter

Objective

• Currently, Mobile Firefox has no way for users to interact with the Mozilla Project through the browser UI. Desktop Firefox has a "Report Broken Website" option in the Help menu that gives them a chance to offer feedback to the project without too much effort. I'd like to port that feature into an extension for Mobile Firefox and send that information to a query-able repository of anonymous feedback. Also, change the name to "Report a Problem" Mechanism.

Brainstorming

• Areas to implement
  • Pane in options
  • Pop-up dialog from button in identity panel
  • Pop-up dialog from button in controls sidebar
  • button in preferences list
• Form
  • pre-populate the url
  • problem type selection box
• description of problem text box
• Submit report or cancel buttons
• privacy policy link

Mock-Ups

• To instance the feedback mechanism...
  • Identity Panel
    • Text Button:
• The submission form...
  • Pop-Up Dialog:

Categories of Report Types

• plugin not shown
• wrong page appearance
• no form helper
• button/links do nothing
• browser not supported
• cannot log-in

Thoughts?

• instancing it
  • Under larry is a good place
• submission form
  • pop-up dialog, some sort of about: system page, a webpage
  • possibly add populate text after type is chosen
  • multi-select rather than one thing
  • shown the description only when "other" is chosen
  • two-step
    • first instance of pop-up will have pannable list of options where the description box is with a done!
    • second instance of pop-up will have the "do you want to add comments?" box, choose category and send button

Resources

• bug 537735 - Addition of Broken Website Reporter
• Reporter Wizard Code in Firefox