QA/Execution/Web Testing/SUMO

This is the project-at-a-glance page for SUMO (https://support.mozilla.com), and is meant to be a high-level entry point for testing SUMO (*not a full test plan*)

Current milestone: 2.0

• Resolved FIXED bugs
• Known issues

Things to test:

• Accept-language (through headers) auto-detection
  • i.e. if using a French browser, should hit http://support-stage-new.mozilla.com/fr/
• Double-byte characters (Kanji)
• RTL languages (Hebrew, Farsi)
• Browser-compatibility (functionality, layout, in that order)

Key features:

• Search
  • When on the homepage, results should fill in KB article first, then back-fill _solved_ forum posts
  • When on the forum-index page, results should be forum posts (both solved and unsolved, with title/content relevance taking precedence)
  • Litmus Search test run
• Forums
  • Litmus Forums test run
• Knowledge Base
  • If you create a new article it will first reside in 'Staging Area'.
  • New articles residing in staging area will not have an '*' prefixed to the article name
  • An Approver approves an article in 'Staging Area' and moves it to 'KB'
  • If you edit an article that is already in KB then a copy of that article is created in 'Staging Area' prefixed with *
  • Once this article is approved then the approved article is moved to 'KB' and the article in staging exists with the new changes
  • Litmus KB test run
• Admin
  • Litmus Admin test run