Contribute/Support: Difference between revisions
| Line 9: | Line 9: | ||
=Define Contribution Opportunities= | =Define Contribution Opportunities= | ||
The following pages on SUMO provide contributors with a list of opportunities: | |||
[https://support.mozilla.com/army-of-awesome Tweets that need a reply] | |||
[https://support.mozilla.com/questions?filter=no-replies Forum questions that need a response] | |||
[https://support.mozilla.com/contributors/need-changes Knowledge Base articles that need work] | |||
[https://support.mozilla.com/localization/unreviewed Knowledge Base article edits that need to be reviewed] | |||
=Map Contribution Paths= | =Map Contribution Paths= | ||
Revision as of 20:36, 27 December 2011
Steward
Michelle Luna and Michael Verdi
Identify Community
Find the contributors to SUMO in the SUMO groups directory.
Define Contribution Opportunities
The following pages on SUMO provide contributors with a list of opportunities:
Tweets that need a reply Forum questions that need a response Knowledge Base articles that need work Knowledge Base article edits that need to be reviewed
Map Contribution Paths
We have a Quick Start Guide for new SUMO contributors.
Establish Goals and Metrics
Q: Can you measure participation or contributors today? If so, what metrics can you track? What goal or metric would you like to achieve for Q1? Alternatively, what metrics would you like to get in place for Q1?
A:
Suggestion: Write down what you think would be helpful to track even if it isn't possible to get that data today. We'll work on implementing dashboards when we know what data we want.