Firefox2/ProblemsOnIntelMacs: Difference between revisions
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There have been a reports of problems with Firefox 2 on Intel Macs. | There have been a reports of problems with Firefox 2 on Intel Macs. | ||
There is no Talkback on Intel-based Macs. The Apple Crash report program should launch in the event of application crashes. Please use bugzilla to log a bug with your crash report, or send your crash reports to us [ | There is no Talkback on Intel-based Macs. The Apple Crash report program should launch in the event of application crashes. Please use bugzilla to log a bug with your crash report, or send your crash reports to us [qa@mozilla.org]. [[https://bugzilla.mozilla.org/attachment.cgi?id=247243&action=view|Here is an example crash report.]] | ||
If you get a freeze, please use "Activity Monitor" to sample the process. Please use bugzilla to log a bug with your sample data, or send your sample data to us [[mailto:qa@mozilla.org|qa@mozilla.org]]. [[Here is an example sample data.|https://bugzilla.mozilla.org/attachment.cgi?id=246576&action=view]] | If you get a freeze, please use "Activity Monitor" to sample the process. Please use bugzilla to log a bug with your sample data, or send your sample data to us [[mailto:qa@mozilla.org|qa@mozilla.org]]. [[Here is an example sample data.|https://bugzilla.mozilla.org/attachment.cgi?id=246576&action=view]] | ||
Revision as of 16:41, 5 December 2006
Problems with Firefox 2 on Intel Macs
There have been a reports of problems with Firefox 2 on Intel Macs.
There is no Talkback on Intel-based Macs. The Apple Crash report program should launch in the event of application crashes. Please use bugzilla to log a bug with your crash report, or send your crash reports to us [qa@mozilla.org]. [is an example crash report.]
If you get a freeze, please use "Activity Monitor" to sample the process. Please use bugzilla to log a bug with your sample data, or send your sample data to us [[1]]. https://bugzilla.mozilla.org/attachment.cgi?id=246576&action=view
Using Activity Monitor to take a sample
Activity Monitor can be found in the "Applications" folder, in the Utilities" folder. Select the unresponsive firefox process, click "Inspect" and then click "Sample" to sample a Firefox process that is frozen.
[screen shots]
Please also let us know:
- OS Version, example: 10.4.8 (Build 8L2127)
- System Details, example: MacBookPro, Intel Core Duo, 1.83 GHz, 2 GB RAM
- Extensions, examples: FoxyTunes 2.0.4, MozCC 2.2.2, etc
- Plugin details from [about:plugins|about:plugins]
Open Issues
- large .sqlite problems with certain extensions (see this bug xxx)
- flash problems (see this sample xxx)
- java problems (see this sample xxx)
- crash [@ nsCertVerificationThread::Run] nsCertVerificationThread.cpp:101, see bug 362564
Fixed Issues (for Fx 2.0.0.1)
- Firefox 2.0 often hangs in Intel Mac OS X 10.4.7, js_GC deadlock, (fixed by brendan for Fx 2.0.0.1), see bug 353962
- Flash doesn't work on Intel Macs due to a stale pluginreg.dat from migration from PPC (fixed by josh for Fx 2.0.0.1), see bug 356694
PPC
For completeness, there was also a Mac OS X 10.3 PPC top crasher that will be fixed for Fx 2.0.0.1:
- crash when clicking on menubar while popup displayed (*Mac OS X 10.3 only*) [@ FadeMenuWindows], see bug 351230, fixed for Fx 2.0.0.1