Firefox2/ProblemsOnIntelMacs

Problems with Firefox 2 on Intel Macs

There have been a reports of problems with Firefox 2 on Intel Macs.

There is no Talkback on Intel-based Macs. The Apple Crash report program should launch in the event of application crashes. Please use bugzilla to log a bug with your crash report, or send your crash reports to us qa@mozilla.org. Here is an example crash report.

If you get a freeze, please use "Activity Monitor" to sample the process. Please use bugzilla to log a bug with your sample data, or send your sample data to us qa@mozilla.org. Here is an example sample data.

Using Activity Monitor to take a sample

Activity Monitor can be found in the "Applications" folder, in the Utilities" folder. Select the unresponsive firefox process, click "Inspect" and then click "Sample" to sample a Firefox process that is frozen.

[screen shots]

Please also let us know:

• OS Version, example: 10.4.8 (Build 8L2127)
• System Details, example: MacBookPro, Intel Core Duo, 1.83 GHz, 2 GB RAM
• Extensions, examples: FoxyTunes 2.0.4, MozCC 2.2.2, etc
• Plugin details from [about:plugins about:plugins]

Fixed Issues (for Fx 2.0.0.1)

• Firefox 2.0 often hangs in Intel Mac OS X 10.4.7, js_GC deadlock, (fixed by brendan for Fx 2.0.0.1), see bug 353962
• Flash doesn't work on Intel Macs due to a stale pluginreg.dat from migration from PPC (fixed by josh for Fx 2.0.0.1), see bug 356694

Unconfirmed Issues

• catch all bug (memory corruption, large .sqlite problems, flash problems, java problems...) bug 360859
• crash [@ nsCertVerificationThread::Run] nsCertVerificationThread.cpp:101, see bug 362564

PPC

For completeness, there was also a Mac OS X 10.3 PPC top crasher that will be fixed for Fx 2.0.0.1:

• crash when clicking on menubar while popup displayed (*Mac OS X 10.3 only*) [@ FadeMenuWindows], see bug 351230, fixed for Fx 2.0.0.1