Support/Weekly Meetings/Agenda 2009-06-15: Difference between revisions

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(Created page with ''''Sumo''' * [http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en Weekly metrics] * [http://support.mozilla.com/en-US/kb/Weekly+common+issues Last week's weekly ...')
 
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'''Knowledge Base'''
'''Knowledge Base'''
* 3.5 KB update
** RC1 candidates can be used for screenshots. Guidelines posted in Contributors forum.[https://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=356347&forumId=3]
** Localizers have begun updating.
** Some articles will be archived.[https://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=361308&forumId=3]
** Handful of articles left to check (working with others to get it done.)
* Nelson says that new search cannot specify what articles people are clicking on for each search term.
* What to do with "Cannot connect after upgrading" [https://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=361249&forumId=3]
* Adding screenshots tutorial is pimped out (has a screenshots and a screencast on how to add screencasts).[https://support.mozilla.com/kb/Adding+screencasts?bl=n]
* New locales: Malay(ms), Romansh (rm), and sr has been split in to sr-Cyrl and sr-LATN.
* Group permissions page is up. [https://support.mozilla.com/kb/Group+permissions]


'''Forum'''
'''Forum'''
* Lots of great forum improvement suggestions at [http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=365974&forumId=3] and [[Support/ForumUX/PRD]]


'''Live Chat'''
'''Live Chat'''
* Welcome to new chat contributor BearTheGreat
* [http://pastebin.mozilla.org/657733 Top chat tags]
* [https://wiki.mozilla.org/Support/Chat/Web_Client Web Client PRD] updated with requirements, proof-of-concept coming soon


'''Roundtable'''
'''Roundtable'''
* SFD video finally 95% done (thanks to ricmacas and a really really long day converting it to the right form factor.  Just need to find a powerful computer to convert to Ogg/theora)
* RC1 releases today so SFD is NEXT Thursday (25th).  Will blog.
* Screencast blog post?

Latest revision as of 17:17, 15 June 2009

Sumo

Knowledge Base

  • 3.5 KB update
    • RC1 candidates can be used for screenshots. Guidelines posted in Contributors forum.[1]
    • Localizers have begun updating.
    • Some articles will be archived.[2]
    • Handful of articles left to check (working with others to get it done.)
  • Nelson says that new search cannot specify what articles people are clicking on for each search term.
  • What to do with "Cannot connect after upgrading" [3]
  • Adding screenshots tutorial is pimped out (has a screenshots and a screencast on how to add screencasts).[4]
  • New locales: Malay(ms), Romansh (rm), and sr has been split in to sr-Cyrl and sr-LATN.
  • Group permissions page is up. [5]

Forum

Live Chat


Roundtable

  • SFD video finally 95% done (thanks to ricmacas and a really really long day converting it to the right form factor. Just need to find a powerful computer to convert to Ogg/theora)
  • RC1 releases today so SFD is NEXT Thursday (25th). Will blog.
  • Screencast blog post?
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