Support/Weekly Meetings/Agenda 2009-06-22: Difference between revisions

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'''Forum'''
'''Forum'''
* {{Bug|464906}} happening again.
* Lots of good input on [[Support/ForumUX/PRD]]


'''Live Chat'''
'''Live Chat'''
*[http://pastebin.mozilla.org/658785 Top chat tags (all)] ([http://pastebin.mozilla.org/658787 3.5 only]), webmail problems way up last week
**[http://pastebin.mozilla.org/658790 Top user experience tags]


'''Roundtable'''
'''Roundtable'''
* SFD Update
* SFD Update
** 61 signons
** Will draft e-mail for wednesday

Latest revision as of 17:26, 22 June 2009

Sumo

Knowledge Base

  • Crash article CSAT is up from 3.88 in May to 4.38 this month. Understandability has dropped to below 50%.
  • New pages addressing l10n feedback from last year:
  • Firefox 3.5 KB update
    • KB audit edits are backported to Updating articles for 3.5 page.
    • Now that RC2 is out everyone can update screenshots. Blog post is drafted.
    • Top localizers have been updating as well. de, fr, it, es, ja, nl average at over 90% on l10n Dashboard.

Forum

Live Chat

Roundtable

  • SFD Update
    • 61 signons
    • Will draft e-mail for wednesday
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