Support/Weekly Meetings/Agenda 2009-06-22: Difference between revisions

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(Created page with ''''Sumo''' * RC1 support status * [http://support.mozilla.com/en-US/kb/Weekly+common+issues Last week's weekly support issues] * [http://spreadsheets.google.com/ccc?key=piA-a-dXC...')
 
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'''Knowledge Base'''
'''Knowledge Base'''
* Crash article CSAT is up from 3.88 in May to 4.38 this month. Understandability has dropped to below 50%.
* New pages addressing l10n feedback from last year:
** [https://support.mozilla.com/kb/Approvers?bl=n Approvers list]
** [https://support.mozilla.com/kb/How+we+are+different How we are different from other wikis]
* Firefox 3.5 KB update
** KB audit edits are backported to [https://support.mozilla.com/kb/Updating+articles+for+Firefox+35 Updating articles for 3.5 page].
** Now that RC2 is out everyone can update screenshots. Blog post is drafted.
** Top localizers have been updating as well. de, fr, it, es, ja, nl average at over 90% on l10n Dashboard.


'''Forum'''
'''Forum'''

Revision as of 16:53, 22 June 2009

Sumo

Knowledge Base

  • Crash article CSAT is up from 3.88 in May to 4.38 this month. Understandability has dropped to below 50%.
  • New pages addressing l10n feedback from last year:
  • Firefox 3.5 KB update
    • KB audit edits are backported to Updating articles for 3.5 page.
    • Now that RC2 is out everyone can update screenshots. Blog post is drafted.
    • Top localizers have been updating as well. de, fr, it, es, ja, nl average at over 90% on l10n Dashboard.

Forum

Live Chat

Roundtable

  • SFD Update
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