Firefox2/ProblemsOnIntelMacs: Difference between revisions

From MozillaWiki
Jump to navigation Jump to search
No edit summary
No edit summary
Line 26: Line 26:
* flash problems (see this sample xxx)
* flash problems (see this sample xxx)
* java problems (see this sample xxx)
* java problems (see this sample xxx)
Marcia Knous wrote:
Yes, I can corroborate this by a recent review of Hendrix feedback that specifically calls out the Intel Mac. Flash is showing up as the #2 top crash for Mac in FF 2
Rank    Count    Stack Signature
1    428    FadeMenuWindows <http://bugzilla.mozilla.org/buglist.cgi?query_format=&short_desc_type=allwordssubstr&short_desc=FadeMenuWindows&long_desc_type=substring&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&emailtype1=exact&email1=&emailtype2=exact&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&field0-0-0=noop&type0-0-0=noop&value0-0-0=>
2    159    Flash <http://bugzilla.mozilla.org/buglist.cgi?query_format=&short_desc_type=allwordssubstr&short_desc=Flash&long_desc_type=substring&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&emailtype1=exact&email1=&emailtype2=exact&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&field0-0-0=noop&type0-0-0=noop&value0-0-0=>
3    137    libSystem.B.dylib.88.1.7 <http://bugzilla.mozilla.org/buglist.cgi?query_format=&short_desc_type=allwordssubstr&short_desc=libSystem.B.dylib.88.1.7&long_desc_type=substring&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&emailtype1=exact&email1=&emailtype2=exact&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&field0-0-0=noop&type0-0-0=noop&value0-0-0=>
4    123    nsMacEventHandler::ConvertOSEventToMouseEvent <http://bugzilla.mozilla.org/buglist.cgi?query_format=&short_desc_type=allwordssubstr&short_desc=nsMacEventHandler::ConvertOSEventToMouseEvent&long_desc_type=substring&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&emailtype1=exact&email1=&emailtype2=exact&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&field0-0-0=noop&type0-0-0=noop&value0-0-0=>
5    94    TestWindowGroupAttributes <http://bugzilla.mozilla.org/buglist.cgi?query_format=&short_desc_type=allwordssubstr&short_desc=TestWindowGroupAttributes&long_desc_type=substring&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&emailtype1=exact&email1=&emailtype2=exact&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&field0-0-0=noop&type0-0-0=noop&value0-0-0=>
We should do whatever we can to encourage Intel Mac users to submit the Apple Crash data, since mento indicated in many ways that is more useful than Talkback data.

Revision as of 18:24, 4 December 2006

Problems with Firefox 2 on Intel Macs

There have been a few reports [1][2][3] of problems with Firefox 2 on Intel Macs.

Firefox 2 on Intel Mac, there is no Talkback because...xxx

If you get a crash, please send us the report by doing...xxx

If you get a freeze, please use "Activity Monitor" to sample the process and send us the sample. (More info...xxx)

Please also let us know:

  • os version (ex: 10.4.8)
  • system details (ex: cpu, memory, xxx)
  • what extensions you are running (ex: xxx)
  • the versions of your plugins from about:plugins (ex: xxx)

Confirmed issues:

  • jc_GC deadlock (fixed by brendan for Fx 2.0.0.1), see bug #xxxxxx
  • problems with flash (fixed by josh before Fx 2.0 shipped?), see bug #xxxxxx

Unconfirmed issues:

  • large .sqlite problems with certain extensions (see this bug xxx)
  • flash problems (see this sample xxx)
  • java problems (see this sample xxx)

Marcia Knous wrote:

Yes, I can corroborate this by a recent review of Hendrix feedback that specifically calls out the Intel Mac. Flash is showing up as the #2 top crash for Mac in FF 2

Rank Count Stack Signature 1 428 FadeMenuWindows <http://bugzilla.mozilla.org/buglist.cgi?query_format=&short_desc_type=allwordssubstr&short_desc=FadeMenuWindows&long_desc_type=substring&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&emailtype1=exact&email1=&emailtype2=exact&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&field0-0-0=noop&type0-0-0=noop&value0-0-0=> 2 159 Flash <http://bugzilla.mozilla.org/buglist.cgi?query_format=&short_desc_type=allwordssubstr&short_desc=Flash&long_desc_type=substring&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&emailtype1=exact&email1=&emailtype2=exact&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&field0-0-0=noop&type0-0-0=noop&value0-0-0=> 3 137 libSystem.B.dylib.88.1.7 <http://bugzilla.mozilla.org/buglist.cgi?query_format=&short_desc_type=allwordssubstr&short_desc=libSystem.B.dylib.88.1.7&long_desc_type=substring&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&emailtype1=exact&email1=&emailtype2=exact&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&field0-0-0=noop&type0-0-0=noop&value0-0-0=> 4 123 nsMacEventHandler::ConvertOSEventToMouseEvent <http://bugzilla.mozilla.org/buglist.cgi?query_format=&short_desc_type=allwordssubstr&short_desc=nsMacEventHandler::ConvertOSEventToMouseEvent&long_desc_type=substring&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&emailtype1=exact&email1=&emailtype2=exact&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&field0-0-0=noop&type0-0-0=noop&value0-0-0=> 5 94 TestWindowGroupAttributes <http://bugzilla.mozilla.org/buglist.cgi?query_format=&short_desc_type=allwordssubstr&short_desc=TestWindowGroupAttributes&long_desc_type=substring&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&emailtype1=exact&email1=&emailtype2=exact&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&field0-0-0=noop&type0-0-0=noop&value0-0-0=>

We should do whatever we can to encourage Intel Mac users to submit the Apple Crash data, since mento indicated in many ways that is more useful than Talkback data.