Marketing/Billion Downloads campaign postmorterm: Difference between revisions

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** We didn't know about bit.ly, and tested functionality, which worked on the surface, but the bit.ly links were broken, as William discovered
** We didn't know about bit.ly, and tested functionality, which worked on the surface, but the bit.ly links were broken, as William discovered
** Weights and measures (metric, etc.) caused confusion
** Weights and measures (metric, etc.) caused confusion
* PR timing of the announcement in conjunction with the actual billionth download - as stated by the Twitter account
* Potential Issues to the timing of the Site
** Was there any way that we could have tracked the potential interactions we missed with the timing issue?
* Was this ever thought about to drive downloads?
** If people who are IE/Safari/Chrome users visit the site because they wrote an article about it, there is no place that says "download FFx here" etc.
** What about an "upgrade" button to drive people that have Ffx 1.0 or 2.0 to upgrade to 3.5
* Issues to the actual copy of the site:
** In the "mission" blurb we reference the MoFo, we usually reference only Mozilla. Not the foundation specifically
** The Link to Find out more about the mission links to the organic software page - not the "what is Mozilla page" so it doesn't really talk about the mission etc.


= Concerns  =
= Concerns  =


= How we can improve =
= How we can improve =

Revision as of 18:39, 5 August 2009

Teams involved

  • Marketing
  • IT
  • WebDev
  • QA
  • l10n
  • PR


Timeline

Original launch date: mid-August

Actual launch date: July 31st (2 weeks early)

Changes to the timeline

Decision to launch on August 3rd

Decision to push launch to July 31st



What worked well

Issues

  • QA was approached late
    • This made us rush
    • We didn't know about bit.ly, and tested functionality, which worked on the surface, but the bit.ly links were broken, as William discovered
    • Weights and measures (metric, etc.) caused confusion
  • PR timing of the announcement in conjunction with the actual billionth download - as stated by the Twitter account
  • Potential Issues to the timing of the Site
    • Was there any way that we could have tracked the potential interactions we missed with the timing issue?
  • Was this ever thought about to drive downloads?
    • If people who are IE/Safari/Chrome users visit the site because they wrote an article about it, there is no place that says "download FFx here" etc.
    • What about an "upgrade" button to drive people that have Ffx 1.0 or 2.0 to upgrade to 3.5
  • Issues to the actual copy of the site:
    • In the "mission" blurb we reference the MoFo, we usually reference only Mozilla. Not the foundation specifically
    • The Link to Find out more about the mission links to the organic software page - not the "what is Mozilla page" so it doesn't really talk about the mission etc.

Concerns

How we can improve