Firefox/Features/about-crashes

Feature	Status	ETA	Owner
Make crash reports helpful and easier to access	Early planning	TBA	Sheila Mooney

Summary

Improve about:crashes to be more helpful and easier to access crash reports.

Team

• Feature Manager: Sheila Mooney
• Lead Developer: Blair McBride
• Product Manager: Sheila Mooney
• QA: TBA
• UX: Alexander Limi

Release Requirements

TBA.

Next Steps

• Get someone from QA on board
• Flesh out a spec, including usecases, and what additional information to expose
• Design how to expose that additional information

Open Issues

TBA.

Related Bugs & Dependencies

None yet.

Designs

Waiting for UX input.

Additional information to expose

• Date/time of crash
• Related SUMO articles
• Related bugs
• Whether it's been submitted or not (currently hidden in the obscure format of the ID)
• User comment
• Whether we (Mozilla) want additional information to help diagnose the crash
• Whether it's known/suspected to be caused by a certain addon
  • Include a button to disable that addon

Potentially useful info for technical users (toggle-able via hidden pref?):

• Crash signature

Notes

• Group by date range?
  • Makes it easier to see time-based trends
• Remove usage of "bp-" syntax
  • Obscure way to expose whether something is submitted already, or will be submitted by clicking link

Test Plans

TBA.

Goals/Use Cases

Average user

• Get links to recent crash report(s) for SUMO
  • Submit first, if necessary
• Tell SUMO how often a crash is occuring
• Disable add-on suspected of causing crash (assuming it hasn't been blocklisted)

Technical user / Developer

• Gather more information when its needed to debug the crash

Non-Goals

• Will not change the way crash reports are gathered/submitted.
• Is not a replacement for crash-stats.
• Will not provide all information that crash-stats provides.

Other Documentation

TBA.