Support: Difference between revisions

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m (added the weekly kb meetings to the list of contriubor stuff)
m (added the weekly kb meetings to the list of contriubor stuff)
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= Support =
<h1> Support </h1>
== Firefox ==
<h2> Firefox </h2>
Want to get help with Firefox?
<p>Want to get help with Firefox?
 
</p><p>Check out:
Check out:
</p>
* Support resources: http://support.mozilla.org/
<ul><li> Support resources: http://support.mozilla.org/
* Support chat:  
</li><li> Support chat:  
** irc://irc.mozilla.org/firefox or
<ul><li> irc://irc.mozilla.org/firefox or
** https://chat.mibbit.com/?url=irc%3A%2F%2Firc.mozilla.org%2Ffirefox
</li><li> https://chat.mibbit.com/?url=irc%3A%2F%2Firc.mozilla.org%2Ffirefox
 
</li></ul>
== Contributing to Mozilla support ==
</li></ul>
Want to help with Mozilla support (AKA Support Mozilla (SuMo))?  
<h2> Contributing to Mozilla support </h2>
 
<p>Want to help with Mozilla support (AKA Support Mozilla (SuMo))?  
Check out these resources and join in.
</p><p>Check out these resources and join in.
=== [http://support.mozilla.com/contribute Getting started contributing to SUMO] ===
</p>
* [[Support/Weekly_Meetings|Weekly Meetings]]
<h3> <a href="http://support.mozilla.com/contribute">Getting started contributing to SUMO</a> </h3>
* [[Support/IRC-meetings|Monthly IRC meetings]]
<ul><li> <a href="Support/Weekly Meetings">Weekly Meetings</a>
* [[Support/KB/Meetings Weekly KB meetings]]
</li><li> <a href="Support/IRC-meetings">Monthly IRC meetings</a>
 
</li><li> <a _fcknotitle="true" href="Support/KB/Meetings Weekly KB meetings">Support/KB/Meetings Weekly KB meetings</a>
* [http://support.mozilla.com/en-US/forums/contributors Contributors forum]
</li></ul>
* IRC channel: #sumo
<ul><li> <a href="http://support.mozilla.com/en-US/forums/contributors">Contributors forum</a>
* [[Support:Press_list|Press list]]
</li><li> IRC channel: #sumo
 
</li><li> <a href="Support:Press list">Press list</a>
=== Development ===
</li></ul>
* [[Support:Sumodev|Contributing to the Code - SUMOdev]]
<h3> Development </h3>
* [[/Developer Tips|Tips and tricks for developers]]
<ul><li> <a href="Support:Sumodev">Contributing to the Code - SUMOdev</a>
* [[/Kitsune|Kitsune, the support webapp]]
</li><li> <a href="/Developer Tips">Tips and tricks for developers</a>
* [[Support/Notifications|Notification system, take two]]
</li><li> <a href="/Kitsune">Kitsune, the support webapp</a>
* IRC channel: #sumodev
</li><li> <a href="Support/Notifications">Notification system, take two</a>
 
</li><li> IRC channel: #sumodev
=== Obsolete docs ===
</li></ul>
* [[Support:Overview|Overview]]
<h3> Obsolete docs </h3>
* [[Support/Mobile|Mobile Support]]
<ul><li> <a href="Support:Overview">Overview</a>
* [[Support:Article_list|Initial list of articles for first version the Knowledge Base]]
</li><li> <a href="Support/Mobile">Mobile Support</a>
* [[Support:Alpha_Article_Tracking|Alpha article tracking page]](moved to support site)
</li><li> <a href="Support:Article list">Initial list of articles for first version the Knowledge Base</a>
* [[Support:Style_Guide|Manual of Style]](moved to support site)
</li><li> <a href="Support:Alpha Article Tracking">Alpha article tracking page</a>(moved to support site)
* [[Support:Getting_Started|Contributor Home Page]](moved to support site)
</li><li> <a href="Support:Style Guide">Manual of Style</a>(moved to support site)
* [[Support:How_to_Create_Screenshots|How to create screenshots]]
</li><li> <a href="Support:Getting Started">Contributor Home Page</a>(moved to support site)
* [[Support:Links_to_KB|Mozilla web site Knowledge Base that needed switching]]
</li><li> <a href="Support:How to Create Screenshots">How to create screenshots</a>
* [[Support/mz_credits|Pages in need of MozillaZine credit]]
</li><li> <a href="Support:Links to KB">Mozilla web site Knowledge Base that needed switching</a>
* [[Support:PRD|Product Requirements]]
</li><li> <a href="Support/mz credits">Pages in need of MozillaZine credit</a>
* [[Support:Future forum ideas|Future Forum Ideas]]
</li><li> <a href="Support:PRD">Product Requirements</a>
* [[Support:IncreasingContributions|Increasing Contributions]]
</li><li> <a href="Support:Future forum ideas">Future Forum Ideas</a>
* [[Support:CurrentProjects|Current Projects]]
</li><li> <a href="Support:IncreasingContributions">Increasing Contributions</a>
* [[Support/In-product|In-product help tracking]]
</li><li> <a href="Support:CurrentProjects">Current Projects</a>
* [[Support/Firefox3:Articles|Articles needing updates for Firefox 3]]
</li><li> <a href="Support/In-product">In-product help tracking</a>
* [[Support/l10n]]
</li><li> <a href="Support/Firefox3:Articles">Articles needing updates for Firefox 3</a>
* [[Support:Search_Implementation|Search Implementation Plan]]
</li><li> <a _fcknotitle="true" href="Support/l10n">Support/l10n</a>
* [[Support:Search_Requirements|Search requirements]]
</li><li> <a href="Support:Search Implementation">Search Implementation Plan</a>
* [[Support/VideoContest|Video Contest]]
</li><li> <a href="Support:Search Requirements">Search requirements</a>
* [[Support/VideoContest:Guidelines|Video Contest Guidelines]]
</li><li> <a href="Support/VideoContest">Video Contest</a>
* Initial kick off and brainstorming discussions - [[Support:ImprovingSupportOptions]]
</li><li> <a href="Support/VideoContest:Guidelines">Video Contest Guidelines</a>
* Google discussion group [http://groups.google.com/group/mozilla.support.planning mozilla.support.planning]
</li><li> Initial kick off and brainstorming discussions - <a _fcknotitle="true" href="Support:ImprovingSupportOptions">Support:ImprovingSupportOptions</a>
</li><li> Google discussion group <a href="http://groups.google.com/group/mozilla.support.planning">mozilla.support.planning</a>
</li></ul>

Revision as of 15:06, 16 August 2012

Support

Firefox

Want to get help with Firefox?

Check out:

Contributing to Mozilla support

Want to help with Mozilla support (AKA Support Mozilla (SuMo))?

Check out these resources and join in.

<a href="http://support.mozilla.com/contribute">Getting started contributing to SUMO</a>

  • <a href="Support/Weekly Meetings">Weekly Meetings</a>
  • <a href="Support/IRC-meetings">Monthly IRC meetings</a>
  • <a _fcknotitle="true" href="Support/KB/Meetings Weekly KB meetings">Support/KB/Meetings Weekly KB meetings</a>

Development

  • <a href="Support:Sumodev">Contributing to the Code - SUMOdev</a>
  • <a href="/Developer Tips">Tips and tricks for developers</a>
  • <a href="/Kitsune">Kitsune, the support webapp</a>
  • <a href="Support/Notifications">Notification system, take two</a>
  • IRC channel: #sumodev

Obsolete docs

  • <a href="Support:Overview">Overview</a>
  • <a href="Support/Mobile">Mobile Support</a>
  • <a href="Support:Article list">Initial list of articles for first version the Knowledge Base</a>
  • <a href="Support:Alpha Article Tracking">Alpha article tracking page</a>(moved to support site)
  • <a href="Support:Style Guide">Manual of Style</a>(moved to support site)
  • <a href="Support:Getting Started">Contributor Home Page</a>(moved to support site)
  • <a href="Support:How to Create Screenshots">How to create screenshots</a>
  • <a href="Support:Links to KB">Mozilla web site Knowledge Base that needed switching</a>
  • <a href="Support/mz credits">Pages in need of MozillaZine credit</a>
  • <a href="Support:PRD">Product Requirements</a>
  • <a href="Support:Future forum ideas">Future Forum Ideas</a>
  • <a href="Support:IncreasingContributions">Increasing Contributions</a>
  • <a href="Support:CurrentProjects">Current Projects</a>
  • <a href="Support/In-product">In-product help tracking</a>
  • <a href="Support/Firefox3:Articles">Articles needing updates for Firefox 3</a>
  • <a _fcknotitle="true" href="Support/l10n">Support/l10n</a>
  • <a href="Support:Search Implementation">Search Implementation Plan</a>
  • <a href="Support:Search Requirements">Search requirements</a>
  • <a href="Support/VideoContest">Video Contest</a>
  • <a href="Support/VideoContest:Guidelines">Video Contest Guidelines</a>
  • Initial kick off and brainstorming discussions - <a _fcknotitle="true" href="Support:ImprovingSupportOptions">Support:ImprovingSupportOptions</a>
  • Google discussion group <a href="http://groups.google.com/group/mozilla.support.planning">mozilla.support.planning</a>
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