Marketplace/AddingRegionsAndCarriers: Difference between revisions
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* [https://docs.google.com/a/mozilla.com/forms/d/1MxhQr9FKgbVxnp_9ZlQTm2L_z61SGLOe8vbzcFAwPys/viewform New Country Onboarding Questionnaire: Content] | * [https://docs.google.com/a/mozilla.com/forms/d/1MxhQr9FKgbVxnp_9ZlQTm2L_z61SGLOe8vbzcFAwPys/viewform New Country Onboarding Questionnaire: Content] | ||
=== Operator Shelf === | === Operator Shelf === | ||
''Mozilla has the ability to customize a category of the Firefox Store just for Operators.'' Operators can define the content located in the Operator Shelf category up to | ''Mozilla has the ability to customize a category of the Firefox Store just for Operators.'' Operators can define the content located in the Operator Shelf category up to 15 content items. The content chosen for this page will be shown at random. <br> | ||
''Below is for v1. v2 will expand this section considerably'' | ''Below is for v1. v2 will expand this section considerably'' | ||
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** What file should Mozilla use to represent the operator logo on the Operator Shelf page? | ** What file should Mozilla use to represent the operator logo on the Operator Shelf page? | ||
** Who is the UX / Design point of contact to ensure it works with the design of the Firefox Marketplace? | ** Who is the UX / Design point of contact to ensure it works with the design of the Firefox Marketplace? | ||
* Operator Shelf Administration: Process description for administration of the Operator Shelf | |||
** [https://wiki.mozilla.org/Marketplace/AddingRegionsAndCarriers/Op-Shelf-Administration Operator Shelf Policies & Process] | |||
=== L10n === | === L10n === | ||
Revision as of 00:30, 7 May 2013
Adding new regions and carriers to the marketplace requires some thought. Below are some considerations.
Commercials and Legal
One of the first steps of a formal engagement with a new country / carrier is the alignment of the contractual agreements between our organizations.
Legal
- Who is the local legal counsel?
- Are there unique rules, regulations which apply in the given region?
- Are there unique scenarios with payment / tax support on a local, regional or national level?
Payments
Mozilla works with Operators to ensure consistent and compliant payments systems. If you are a new partner, you can begin your payments on-boarding form, below. The Firefox Marketplace team will use your response to develop the spec for your Marketplace Payments integration.
Key Payments Considerations
- What currencies are supported for carrier billing? for credit cards?
- What are the pricing differences for carrier billing vs credit cards?
- What are the tax breakdowns: carrier billing/credit card, national/local, special (eg. VAT), etc.
- What is the refund policies & regulatory requirements?
- Can the carrier do automatic refunds? How do we interface with that system?
- Who are the local contacts for in-country testing?
- Can you provide SIM cards for local and foreign testing (at least 10).
Content
Mozilla works with Operators to ensure consistent and compliant content management. If you are a new partner, you can begin your onboarding form, below. The Firefox Marketplace team will use your response to develop the spec for your Marketplace.
Operator Shelf
Mozilla has the ability to customize a category of the Firefox Store just for Operators. Operators can define the content located in the Operator Shelf category up to 15 content items. The content chosen for this page will be shown at random.
Below is for v1. v2 will expand this section considerably
- Operator Shelf Designs
- Specs
- Operator Shelf Style Guide
- What company / operator name should Mozilla use in-country?
- What file should Mozilla use to represent the operator logo on the Operator Shelf page?
- Who is the UX / Design point of contact to ensure it works with the design of the Firefox Marketplace?
- Operator Shelf Administration: Process description for administration of the Operator Shelf
L10n
Mozilla has a robust community who translates our product into many languages. However, local languages must be identified and translators confirmed.
- Who is localizing the site?
- Do the carrier pages have the same languages?
Content Rating
- Are there requlatory standards bodies in the specific carrier or region?
- Are there conformance rules specific to carrier or region? (eg. USA's COPPA)?