Thunderbird:Participation:Surveys:2010 Q3

Goal

• get a sense of currently engaged contributors and their needs

How

• using SurveyGizmo
• will ask for identifying information, but will keep it private
• report, analysis, and conclusions will be blogged after survey completed
• report will include a table of all responses, but without identifying info

Who

• self-selected group of readers of:
  • tb-planning
  • dev-apps-thunderbird
  • tb-enterprise
  • blogs
    • dmose
    • spreadthunderbird
    • others?
  • getsatisfaction?
  • qa-testing list

Draft Questions

• How enjoyable do you find contributing to Thunderbird?
  • very enjoyable
  • enjoyable
  • neutral
  • not enjoyable
  • not enjoyable at all
  • not applicable

• How long have you been contributing to thunderbird?
  • I haven't, yet
  • < 1 month
  • 2-6 months
  • 7-12 months
  • 1-3 years
  • > 3 years

• What areas are you most involved in?
  • coding & review
  • testing or QA
  • support
  • development
  • design
  • marketing
  • documentation
  • localization
  • other [text field]

• How often do you typically spend time contributing to Thunderbird?
  • most days
  • a few times a week
  • a few times a month
  • a few times a quarter
  • a few times a year
  • occasionally
  • other [text field]

• Are your contributions to Thunderbird part of how you earn your living?
  • Yes
  • No
• Additional Comments [text field]

• What are the one or two things you find most unpleasant or frustrating about contributing to Thunderbird (multiple answers allowed)?
  • disagree with the project direction or user-experience decisions
  • getting code into the tree is too difficult
  • work venues (Bugzilla, GetSatisfaction, mailing lists, etc.) too hostile
  • too hard to effect change in the product or community
  • too hard to figure out how to effect change in the product or community
  • [text field]

• What are the one or two things you find most enjoyable or rewarding about contributing to Thunderbird (multiple answers allowed)?
  • helping further the Mozilla Mission
  • having my efforts help millions of people
  • being part of the Thunderbird team
  • being able to solve problems that effect me or my organization personally
  • other: [text field]