Contribute/Support
Steward
Michelle Luna, Michael Verdi and Rosana Ardila
Support Contribute Group
Meetings every other Thursday at 9:30 on Skype
- Next meeting: Contribute/Support/Group_02_23_12
- Notes from previous meetings
Action Plan
Goals
Grow the number of active Knowledge Base editors, Forum helpers and Army of Awesome contributors on SUMO
Channels
Existing Channels
Audit existing channels where potential contributors find information (or should be able to find information) about how to get involved and then optimize to make sure the channels are effective.
Offline Channels
- ReMo SIG program: create a toolkit for Mozilla Reps to represent and recruit for SUMO
- Events, MozCamps: attend as many as possible and build sustainable relationships with the locale communities
- Swag/promotional material for SUMO (e.g. flyers)
New Channels
- Firefox Clinics
Tools
- Army of awesome is one of the tools to get contributors started
Ideas
- Cape butler: a tool that allows interested people to sign up for a butler, that reminds them periodically to contribute to SUMO.
Potential Contributors
Active Contributors
Core Contributors
Background Information
Identify Community
Find the contributors to SUMO in the SUMO groups directory.
Define Contribution Opportunities
The following pages on SUMO provide contributors with a list of opportunities:
Forum questions that need a response
Knowledge Base articles that need work
Knowledge Base article edits that need to be reviewed
Map Contribution Paths
We have a Quick Start Guide for new SUMO contributors.
Establish Goals and Metrics
SUMO tracks contributors in the SUMO Weekly Metrics spreadsheet For Q4 we had three contributor goals, two of which we achieved (creating more fun in SUMO and encouraging more MoCO participation in SUMO). In Q1, we have a high-level goal to grow our community that breaks out into five separate growth areas.