Support

Support

Firefox

Want to get help with Firefox?

Check out:

• Support resources: http://support.mozilla.org/
• Support chat:
  • irc://irc.mozilla.org/firefox or
  • https://chat.mibbit.com/?url=irc%3A%2F%2Firc.mozilla.org%2Ffirefox

Contributing to Mozilla support

Want to help with Mozilla support (AKA Support Mozilla (SuMo))?

Check out these resources and join in.

<a href="http://support.mozilla.com/contribute">Getting started contributing to SUMO</a>

• <a href="Support/Weekly Meetings">Weekly Meetings</a>
• <a href="Support/IRC-meetings">Monthly IRC meetings</a>
• <a _fcknotitle="true" href="Support/KB/Meetings Weekly KB meetings">Support/KB/Meetings Weekly KB meetings</a>

• <a href="http://support.mozilla.com/en-US/forums/contributors">Contributors forum</a>
• IRC channel: #sumo
• <a href="Support:Press list">Press list</a>

Development

• <a href="Support:Sumodev">Contributing to the Code - SUMOdev</a>
• <a href="/Developer Tips">Tips and tricks for developers</a>
• <a href="/Kitsune">Kitsune, the support webapp</a>
• <a href="Support/Notifications">Notification system, take two</a>
• IRC channel: #sumodev

Obsolete docs

• <a href="Support:Overview">Overview</a>
• <a href="Support/Mobile">Mobile Support</a>
• <a href="Support:Article list">Initial list of articles for first version the Knowledge Base</a>
• <a href="Support:Alpha Article Tracking">Alpha article tracking page</a>(moved to support site)
• <a href="Support:Style Guide">Manual of Style</a>(moved to support site)
• <a href="Support:Getting Started">Contributor Home Page</a>(moved to support site)
• <a href="Support:How to Create Screenshots">How to create screenshots</a>
• <a href="Support:Links to KB">Mozilla web site Knowledge Base that needed switching</a>
• <a href="Support/mz credits">Pages in need of MozillaZine credit</a>
• <a href="Support:PRD">Product Requirements</a>
• <a href="Support:Future forum ideas">Future Forum Ideas</a>
• <a href="Support:IncreasingContributions">Increasing Contributions</a>
• <a href="Support:CurrentProjects">Current Projects</a>
• <a href="Support/In-product">In-product help tracking</a>
• <a href="Support/Firefox3:Articles">Articles needing updates for Firefox 3</a>
• <a _fcknotitle="true" href="Support/l10n">Support/l10n</a>
• <a href="Support:Search Implementation">Search Implementation Plan</a>
• <a href="Support:Search Requirements">Search requirements</a>
• <a href="Support/VideoContest">Video Contest</a>
• <a href="Support/VideoContest:Guidelines">Video Contest Guidelines</a>
• Initial kick off and brainstorming discussions - <a _fcknotitle="true" href="Support:ImprovingSupportOptions">Support:ImprovingSupportOptions</a>
• Google discussion group <a href="http://groups.google.com/group/mozilla.support.planning">mozilla.support.planning</a>