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====Support Forum Moderator==== | ====Support Forum Moderator==== | ||
'''Who:''' | '''Who:''' This is a role for active SUMO community members who are on the forums everyday and have an interest in leadership. A moderator is in charge of finding spam, being a leader in the forum community, leading topics and taking initiative in general functionality in the forums. | ||
'''Requirements:''' | '''Requirements:''' A recommendation from a SUMO admin, as well as 2 or 3 months experience with tribal community contributions. | ||
'''How to get involved:''' | '''How to get involved:''' Sign up for a SUMO account and become involved in the Contributor Forums [https://support.mozilla.org/en-US/forums here] as well as the rules [https://support.mozilla.org/en-US/kb/forum-rules-and-guidelines here] Make sure you contact an admin and make them aware that you are interested in becoming a moderator, they can take you through the commitment steps and be a point of reference for mentor-ship. | ||
'''Training:''' | '''Training:''' Be very familiar with these guidelines: [[https://support.mozilla.org/en-US/kb/moderation-guidelines SUMO Moderation Guidelines] | ||
'''Contact:''' | '''Contact:'''madalina@mozilla.com or rmcguigan@mozilla.com or jsavage@mozilla.com or vesper@mozilla.com or pmcclard@mozilla.com | ||
====Support Knowledge Base Article Reviewer and Editor==== | ====Support Knowledge Base Article Reviewer and Editor==== | ||
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