Open Comms/Get Involved: Difference between revisions

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====Support Forum Moderator====
====Support Forum Moderator====
[[https://support.mozilla.org/en-US/kb/moderation-guidelines]]


'''Who:'''
'''Who:''' This is a role for active SUMO community members who are on the forums everyday and have an interest in leadership. A moderator is in charge of finding spam, being a leader in the forum community, leading topics and taking initiative in general functionality in the forums.


'''Requirements:'''
'''Requirements:''' A recommendation from a SUMO admin, as well as 2 or 3 months experience with tribal community contributions.


'''How to get involved:'''
'''How to get involved:''' Sign up for a SUMO account and become involved in the Contributor Forums [https://support.mozilla.org/en-US/forums here] as well as the rules [https://support.mozilla.org/en-US/kb/forum-rules-and-guidelines here] Make sure you contact an admin and make them aware that you are interested in becoming a moderator, they can take you through the commitment steps and be a point of reference for mentor-ship.


'''Training:'''
'''Training:''' Be very familiar with these guidelines: [[https://support.mozilla.org/en-US/kb/moderation-guidelines SUMO Moderation Guidelines]


'''Contact:'''
'''Contact:'''madalina@mozilla.com or rmcguigan@mozilla.com or jsavage@mozilla.com or vesper@mozilla.com or pmcclard@mozilla.com


====Support Knowledge Base Article Reviewer and Editor====
====Support Knowledge Base Article Reviewer and Editor====
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